Case Manager

Horizon Health And Wellness; Queen Creek (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Professional development

Competitive compensation

Medical, dental, vision insurance

401k with company match

Generous paid time off

Tuition reimbursement

Meaningful community impact

Job summary

Horizon Health and Wellness, Inc. seeks a Care Manager to ensure clients receive coordinated, compassionate services in a fast-paced setting.

The role emphasizes case management, advocacy, and collaboration with the clinical team to coordinate care plans and resources for individuals and families. Responsibilities include creating client plans, maintaining clear documentation, and supporting positive outcomes.

Qualifications

• HS diploma or GED plus 4 years in Behavioral Health or related education/experience.
• One year case management experience preferred.
• Ability to create plans and summaries based on client needs.
• Must obtain fingerprint clearance and pass pre-employment background check.
• TB screening and annual TB testing may be required.
• CPR/First Aid certification (training provided if not possessed).
• Must be 21 or older and have reliable transportation.
• Experience in behavioral health setting preferred.

Responsibilities

• Provide coordinated case management and advocacy to ensure client needs are met.
• Coordinate services with clinical team for informed care planning.
• Maintain communications and connections with program participants and families.
• Willingness to work evenings as needed.
• Demonstrate organizational abilities and time-management in a fast-paced environment.

Skills

Case management

Client needs assessment

Crisis de-escalation

CPR/First Aid

Time management

Communication skills

Driver’s license

Education

HS diploma or GED + 4y BH

Job description

Job Details

Job Location: Queen Creek, AZ 85142

Position Type: Full Time

Education Level: High School

Job Shift: Day

Job Category: Health Care

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer:

• Professional development and career advancement opportunities
• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.

Qualifications

The Care Managers main purpose is to ensure their client caseload is provided with the necessary services they need, in a coordinated and effective manner. Responsible for the caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.

Qualifications Required

• HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications.
• One year case management experience strongly preferred.
• Ability to create plans and summaries based on client needs
• Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).
• Must be at least 21 years of age or older.
• Possess valid drivers license with acceptable driving record and reliable transportation.
• Prior experience in the behavioral health setting is strongly preferred.
• Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants.
• Willingness to work evenings as needed.
• Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.
• Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.
• Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.
• CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.
• Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.

Mental and Emotional

• Ability to prioritize workload.
• Sound judgment and decision-making ability
• Ability to maintain calm, non-defensive, supportive attitude during difficult interactions.
• Demonstrate excellent verbal communication skills.
• Ability to analyze variables and situations.
• Ability to resolve problems, handle conflict and make effective decisions under pressure.
• Ability to think on his/her feet in the public spotlight.

Physical

• Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
• Able to operate phone, Fax, copier, and a computer.
• Able to operate Agency vehicle.

Qualifications Preferred

• Bilingual – English/Spanish
• Experience working in Integrated Healthcare, Behavioral Health, or Primary Care environment.
• Advanced knowledge of cultural diversity and sensitivity