High Needs Case Manager

Horizon Health And Wellness; Casa Grande (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Professional development

Competitive compensation

Health insurance

401k match

PTO and holidays

Tuition reimbursement

Job summary

Horizon Health and Wellness in Casa Grande, AZ is hiring a Care Manager to ensure clients receive coordinated, compassionate services and timely advocacy. You will work closely with the clinical team to plan and monitor care.

Required: HS diploma or GED with 4 years in Behavioral Health, 1 year case management preferred, ability to create care plans, CPR/First Aid, and a valid driver’s license; bilingual English/Spanish a plus.

Qualifications

• HS diploma or GED plus 4 years in Behavioral Health or related field.
• One year case management experience preferred.
• Ability to create plans and summaries based on client needs.
• CPR/First Aid certification (training offered if not possessed).
• Must be 21+ with valid driver’s license and reliable transportation.
• Bi-lingual English/Spanish preferred.

Responsibilities

• Coordinate client services to ensure necessary care.
• Advocate and facilitate coordination of services with clinical team.
• Maintain effective communication and documentation.
• Assist in developing care plans and summaries.

Skills

Communication skills

Time management

Decision making

Conflict resolution

Bilingual English/Spanish

Education

HS diploma or GED

4 years in Behavioral Health or related education/experience

Job description

Job DetailsJob Location: Casa Grande, AZ 85122Position Type: Full TimeEducation Level: High SchoolJob Shift: DayJob Category: Health Care

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer:

• Professional development and career advancement opportunities
• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.

Qualifications

The Care Managers main purpose is to ensure their client caseload is provided with the necessary services they need, in a coordinated and effective manner. Responsible for the caring and compassionate delivery of case management, advocacy and other supportive services to ensure appropriate coordination of services for clients.

Qualifications Required

• HS diploma or GED plus 4 years in Behavioral Health or combined Behavioral Health education and experience to meet Behavioral Health Technician qualifications.
• One year case management experience strongly preferred.
• Ability to create plans and summaries based on client needs
• Certification in first aid, CPR and Crisis De-escalation (training will be offered if do not possess upon hire).
• Must be at least 21 years of age or older.
• Possess valid drivers license with acceptable driving record and reliable transportation.
• Prior experience in the behavioral health setting is strongly preferred.
• Demonstrated organizational abilities to maintain communication, coordination, and connections with clinical team participants.
• Willingness to work evenings as needed.
• Desire and capacity to maintain time-management and organization while working in fast-paced, hands-on work environment.
• Must obtain and maintain a fingerprint clearance card and pass a pre-employment drug and background check.
• Have a Tuberculosis screening test and provide evidence of freedom from infectious tuberculosis prior to providing services and additional TB testing or screening questionnaires will be performed annually.
• CPR/First Aid Certification, training will be provided if the candidate does not possess active certification.
• Possess the physical, mental, and cognitive ability to perform specific clinical and/or tasks required by the position without posing a direct threat to the safety and security of patients.

Mental and Emotional

• Ability to prioritize workload.
• Sound judgment and decision-making ability
• Ability to maintain calm, non-defensive, supportive attitude during difficult interactions.
• Demonstrate excellent verbal communication skills.
• Ability to analyze variables and situations.
• Ability to resolve problems, handle conflict and make effective decisions under pressure.
• Ability to think on his/her feet in the public spotlight.

Physical

• Long periods of sitting, ability to bend, lift and carry up to 50 pounds.
• Able to operate phone, Fax, copier, and a computer.
• Able to operate Agency vehicle.

Qualifications Preferred

• Bilingual - English/Spanish
• Experience working in Integrated Healthcare, Behavioral Health, or Primary Care environment.
• Advanced knowledge of cultural diversity and sensitivity