Customer Account Representative

Foxfruit; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development

Supportive team

Hands-on experience

Growth opportunities

Employee recognition

Mentorship

Job summary

Foxfruit is seeking a motivated Customer Account Representative in Atlanta to support customer relationships, account activities, and business development initiatives. This entry-level role is ideal for someone who enjoys working with people, understanding customer needs, and developing strong relationship-building and sales skills.

You will assist customers, build relationships, and support lead generation and account-related activities while growing professionally through training and

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong listening and problem-solving abilities.
• Excellent relationship-building skills.
• Good organizational and follow-up skills.
• Comfortable interacting with customers in person and by phone.
• Reliable, adaptable, and motivated to learn.
• Previous customer service, sales, account support, retail, or hospitality experience is a plus but not required.

Responsibilities

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Communicate product and service information clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Support customer follow-ups and account-related activities.
• Support lead generation and customer acquisition activities.
• Follow up with prospective and existing customers when appropriate.
• Maintain organized records of customer interactions and account activities.
• Identify opportunities to introduce relevant products or services.
• Communicate customer feedback to appropriate team members.
• Assist with promotional and customer engagement activities.
• Collaborate with colleagues to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Listening skills

Problem-solving

Relationship-building

Organizational skills

Phone and in-person interaction

Reliability and adaptability

Willingness to learn

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a motivated Customer Account Representative to support customer relationships, account activities, and business development initiatives. This entry-level opportunity is ideal for someone who enjoys working with people, understanding customer needs, communicating solutions, and developing strong relationship-building and sales skills.

Responsibilities

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Communicate product and service information clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Support customer follow-ups and account-related activities.
• Support lead generation and customer acquisition activities.
• Follow up with prospective and existing customers when appropriate.
• Maintain organized records of customer interactions and account activities.
• Identify opportunities to introduce relevant products or services.
• Communicate customer feedback to appropriate team members.
• Assist with promotional and customer engagement activities.
• Collaborate with colleagues to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong listening and problem-solving abilities.
• Excellent relationship-building skills.
• Good organizational and follow-up skills.
• Comfortable interacting with customers in person and by phone.
• Reliable, adaptable, and motivated to learn.
• Previous customer service, sales, account support, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer account and relationship-building experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching