Customer Service Representative

Public Service Institute; Pensacola (FL); In loco; USD 59.000 - 79.000; Tempo pieno

Vantaggi offerti da questo lavoro

Mentorship

Benefits

Flexibility

Descrizione del lavoro

Public Service Institute is seeking a Customer Service Representative in Pensacola, FL to drive demand, nurture accounts, and close business. Grow with cross-selling strategies and HubSpot Service Hub, backed by a $59,000–$79,000 annual range and a clear growth path.

The role emphasizes building partnerships, monitoring KPIs, and reporting ROI. It offers mentorship, benefits, and flexible work arrangements, with ongoing updates on the sales-marketing frontier.

Competenze

• Experience in cross-selling and HubSpot Service Hub sharpened over 3 years.
• Strong communication and professionalism with discretion.

Mansioni

• Hunt for partnership angles and drive revenue growth.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Report on attribution and ROI to inform budget cycles.
• Pitch upsells that add value to clients.
• Script webinars to fill the top of the funnel.

Conoscenze

Cross-selling

Communication

Professionalism

Curiosity

Problem solving

Learner pace

Strumenti

HubSpot Service Hub

Descrizione del lavoro

Picture yourself as a Customer Service Representative who builds demand, nurtures accounts, and closes business that fuels our growth. Bring Cross-selling and HubSpot Service Hub sharpened over 3 years, and Public Service Institute answers with $59,000 - $79,000 plus a clear path up.

Key Responsibilities

• Hunt for partnership angles no one in Pensacola, FL has tried
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Report on attribution and channel ROI to inform the $59,000 - $79,000 budget cycle
• Pitch upsells that feel like favors, not invoices
• Script the webinar that fills the sales marketing top of funnel

What You'll Bring

• Pattern recognition earned across many sales marketing engagements
• Professionalism, integrity, and discretion with sensitive information
• The kind of curiosity that reads the docs before asking
• Fluency in Communication earned the hard way, not just from a tutorial
• A FL work history, or strong reasons you'll thrive here anyway
• A learner's pace that keeps up with shifting requirements
• Low-drama problem-solving that doesn't wait for permission

Public Service Institute has spent 3 years turning sales marketing headaches into routine wins for clients across Pensacola, FL. We default to documenting decisions so FL and remote teammates stay equally in the loop.

We seal the offer with $59,000 - $79, 000, mentorship, benefits, and flexibility, the four reasons FL talent picks Public Service Institute first.

Updated today and reviewed daily, the sales marketing role stays open.

Your Customer Success story isn't finished, and the next chapter might be a Customer Service Representative role here.