Customer Service Representative

Open Systems Inc.; Pensacola (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Open Systems Inc. in Pensacola, FL is seeking a customer-focused representative for a 3-month engagement. You will communicate with customers by phone, email and chat, provide knowledgeable answers about product, pricing and availability, and work with internal departments to meet customer needs.

This role emphasizes proactive problem solving and turning customers into passionate evangelists, with data entry in various platforms and excellent interpersonal skills.

Qualifications

• 1-3 years of relevant work experience.
• Excellent phone etiquette and written/verbal communication.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Skills

Customer communication

Multitasking

Organizational skills

Verbal communication

Job description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Duration - 3 months

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work