Customer Service Representative

Continental Packaging, Inc.; Elgin (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Continental Packaging, Inc. is seeking a proactive representative who enjoys talking to people and proactively finding packaging solutions.

You will communicate with suppliers by phone and email, provide clear answers on product, pricing and availability, and work with vendors and internal teams to meet customer needs. This role requires 1–3 years of relevant experience, excellent phone etiquette, strong written and verbal communication, and the ability to multitask and stay organized while

Qualifications

• 1-3 years of relevant work experience.
• Excellent phone etiquette and verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.

Responsibilities

• Communicate with suppliers via phone & email.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with external vendors & internal team to meet customer's needs.
• Data entry in various platforms.

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organizational skills

Education

1-3 years of relevant work experience

Job description

The ideal candidate loves talking to people and proactively finding solutions for packaging.

Responsibilities

• Communicate with suppliers via phone & email
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with external vendors & internal team to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work