Customer Service Representative

Adecco US, Inc.; Park Ridge (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Voluntary benefits

EAP program

Commuter benefits

401K plan

Paid leave

Holiday pay

Job summary

Adecco US, Inc. seeks a motivated CSR intern at our Park Ridge, IL headquarters, 8am-5pm, Monday through Friday. You will train under a customer service manager and participate in weekly project meetings.

Responsibilities include learning operations of the customer service department, entering and changing orders, updating customers on status, and verifying order accuracy. Prior ERP/SAP experience is preferred; strong communication and organization are essential.

Qualifications

• Minimum 1-year ERP/SAP system experience.
• Excellent written and verbal communication skills.
• Highly organized with ability to prioritize projects.
• Ability to multi-task; logistics experience preferred.

Responsibilities

• Learn the operations of the customer service department.
• Enter and change orders.
• Contact customers to update them on order status or changes.
• Verify order accuracy for other customer service members.
• Work on projects for the customer service department assigned by your manager.
• Other duties as assigned.

Skills

ERP/SAP

Communication

Organizational skills

Prioritization

Multi-tasking

Logistics experience

Job description

We are looking for driven individuals looking to support our growing business. We are looking for motivated and talented individuals to join our team.

As a CSR, you will be working closely with a customer service manager who will provide you with training and daily tasks. You will participate in weekly meetings to discuss projects and address any questions you may have. Our company is dedicated to developing successful leaders and contributors, and we strive to make this internship mutually beneficial and as realistic as possible.

This role will be based in the Park Ridge, IL Headquarters office. The hours will be from 8am-5pm Monday through Friday.

Job Duties and Responsibilities

• Learn the operations of the customer service department
• Enter and change orders
• Contact customers to update them on order status or changes
• Verify order accuracy for other customer service members
• Work on projects for the customer service department assigned by your manager
• Other duties as assigned

Qualifications

• Minimum 1-year ERP/SAP system experience
• Excellent written and verbal communication skills
• Highly organized
• Ability to prioritize projects
• Ability to multi-task
• Logistics experience preferred

Pay Details

$23.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.