Customer Service Representative

Morgan Hunter; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Morgan Hunter is partnering with a growing apparel company to add a Customer Service Representative to their team. The CSR will support multiple customer accounts and work with warehouse, delivery, and sales to ensure smooth order processing and exceptional customer service.

This role is ideal for an organized, proactive individual with strong communication skills and a talent for problem-solving in a fast-paced environment in Overland Park, KS.

Qualifications

• Strong computer proficiency required.
• Excellent organizational and multitasking abilities.
• Exceptional attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively within a team.

Responsibilities

• Process and enter customer orders accurately and efficiently
• Generate price tickets and barcode labels
• Initiate return merchandise call tags and process credits
• Coordinate and expedite special event orders and requests
• Manage art requests with the in-house art department
• Communicate with artists and production teams to resolve design, quality, and delivery issues
• Provide exceptional support to customers and internal team members

Skills

Computer proficiency

Organizational skills

Attention to detail

Communication skills

Independent & teamwork

Prioritization & decision-making

Job description

Morgan Hunter is partnering with a growing apparel company to add a Customer Service Representative to their team. This role will support multiple customer accounts while working closely with warehouse, delivery, and sales teams to ensure smooth order processing and customer support. This position is ideal for an organized, proactive individual with strong communication skills and a talent for problem-solving in a fast-paced environment.

Key Responsibilities

• Process and enter customer orders accurately and efficiently
• Generate and print price tickets and barcode labels
• Initiate return merchandise call tags and process customer credits
• Coordinate and expedite special event orders and requests
• Manage art requests in collaboration with the in-house art department
• Communicate with artists and production teams to resolve design, quality, and delivery issues
• Provide exceptional support to customers and internal team members

Qualifications

• Strong computer proficiency required
• Excellent organizational and multitasking abilities
• Exceptional attention to detail and accuracy
• Strong verbal and written communication skills
• Ability to work independently and collaboratively within a team environment
• Proven ability to prioritize tasks and make sound decisions in a fast-paced setting

MH456 Keywords: Customer Service, CSR, Administrative, Order Entry, Client Support, Distribution