Customer Service Representative

Certified Climate; Orange City (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off + holidays

Growth opportunities in a team‑or‑or i

Job summary

Certified Climate Control in Orange City, FL is hiring a Customer Service Representative to join our fast-paced team. You’ll be the friendly first point of contact, handling calls, scheduling visits, and updating work orders in our CRM. A positive, customer-focused attitude and comfort with technology are essential.

We offer competitive hourly pay, health/dental/vision benefits, paid time off, holidays, and growth opportunities within a collaborative environment.

Qualifications

• 2+ years of customer service or call center experience.
• Strong communication and multitasking skills.
• Tech-savvy; ServiceTitan experience is highly preferred.

Responsibilities

• Be the friendly first point of contact for customers.
• Answer calls, schedule appointments, and confirm upcoming visits.
• Use CRM software to update customer info and work orders.
• Provide updates and support to both customers and technicians.
• Keep things running smoothly with accuracy and professionalism.

Skills

Customer service

Call center

Strong communication

Multitasking

Tech-savvy

ServiceTitan experience

Tools

CRM software

ServiceTitan

Job description

Position:Customer Service Representative

Location: Orange City, FL

Job Id:132

# of Openings:1

Customer Service Representative | Orange City, FL | Full-Time (Monday-Friday)

Join Certified Climate Control! We’re known for providing safe, reliable, and high-quality service, and we’re growing! We’re looking for a Customer Service Representative who enjoys helping people, thrives in a fast-paced environment, and wants to be part of a supportive team.

What You’ll Do:

• Be the friendly first point of contact for customers
• Answer calls, schedule appointments, and confirm upcoming visits
• Use CRM software to update customer info and work orders
• Provide updates and support to both customers and technicians
• Keep things running smoothly with accuracy and professionalism

What We’re Looking For:

• 2+ years of customer service or call center experience (home services a plus)
• Strong communication and multitasking skills
• Tech-savvy; ServiceTitan experience is highly preferred
• Positive, professional, and customer-focused attitude

Why You’ll Love It Here:

• $18–$22/hour starting pay (based on experience)
• Health, dental, and vision insurance
• Paid time off + holidays
• Growth opportunities in a team-oriented environment

Certified Climate Control is an Equal Opportunity Employer. All candidates must pass a pre-employment criminal background screening upon hire.