Customer Service Representative

Harry's TV & Appl.; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Employee discounts

Training & development

Growth and Career Advancement Opportun

Great Working Environment

Job summary

Harry's TV & Appl. is seeking a Customer Service Representative to join our team. You will be a key member representing our members on client support calls and handling service requests and customer complaints with respect and courtesy.

This role is ideal for self-motivated individuals who enjoy helping people and delivering high levels of customer service and satisfaction on a day-to-day basis.

Qualifications

• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude.
• Team player who can work independently.

Responsibilities

• Receive incoming calls in a professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Skills

Written & verbal communication

Data entry

Positive attitude

Team player

Job description

Benefits:

• Dental insurance
• Employee discounts
• Health insurance
• Training & development

Benefits/Perks

• Growth and Career Advancement Opportunities
• Great Working Environment

Job Summary

Harry's TV & Appl. is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.

Responsibilities

• Receive incoming calls in a professional and courteous manner
• Perform marketing and sales functions to sell additional work and earn business
• Complete work orders, return customer calls, and respond to customer complaints
• Perform other duties as needed which may include cross-training in related positions

Qualifications

• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Positive Attitude
• Team player who can work independently