Customer Service Representative

TEKsystems; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan – Pre-tax and R

Life Insurance (Voluntary)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave

Job summary

TEKsystems is recruiting for a seasonal contract role at Nintendo World Store in New York City. You will provide customer service, assist with purchases of Nintendo merchandise, demonstrate products, and recommend items to meet customer needs.

Duties include cash register operation and merchandise restock, with strict attendance requirements. The ideal candidate has at least one year of retail customer service experience, cashier experience, and a strong interest in video games or electronics.

Qualifications

• At least one year of customer service experience in a retail environment.
• Must have cashier experience.
• Experience in a video gaming or electronics environment is strongly preferred.
• Working knowledge of video gaming products and/or services.
• Excellent interpersonal and verbal communication skills to interact with customers and represent the company publicly.
• Associates are required to work at least 3 weekdays and have full weekend availability.

Responsibilities

• Provide customer service to customers at the Nintendo World Store in New York City.
• Assist customers in purchase of Nintendo branded merchandise and products.
• Provide customers with product information and demonstrations.
• Recommend products to meet customers needs.
• Perform cash register and merchandise restock duties.
• Adhere to attendance and punctuality guidelines.

Skills

customer service

gaming

client services

guest services

electronics

Education

High School Diploma or GED

Job description

SEASONAL* - Though the end of the year with possible extension

Description

• Provide customer service to customers at the Nintendo World Store in New York City
• Assist customers in purchase of Nintendo branded merchandise and products
• Provide customers with product information and demonstrations
• Recommend products to meet customers needs
• Perform cash register and merchandise restock duties
• Ability to adhere to attendance and punctuality guidelines

Skills

• customer service
• gaming
• client services
• guest services
• electronics

Additional Skills & Qualifications

• At least one year of customer service experience in a retail environment
• Must Have Cashier Experience
• Experience in a video gaming or electronics environment is strongly preferred
• At least a high school diploma or GED is required
• Working knowledge of video gaming products and/or services
• Excellent interpersonal and verbal communication skills to interact with customers and represent the company at a public level
• Ability to lift heavy objects or do continuous lifting while adhering to proper lifting techniques and ladder usage
• Ability to perform routine display repair and maintenance
• Associates are required to work at least 3 weekdays and have full weekend availability**

Schedule Blackout period applies to Black Friday and December.

Nintendo NY is closed on Easter Thanksgiving Day, Christmas, and New Year’s Day

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of New York, NY.

Pay And Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in New York,NY.

Application Deadline This position is anticipated to close on Sep 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.