Customer Support

TEKsystems; Honolulu (HI); On-site; USD 57,308,000 - 60,174,000; Full time

Job summary

TEKsystems is seeking motivated individuals for a Contract-to-Hire Customer Service Representative role in Honolulu, Hawaii. Fully onsite, you will handle inbound calls, assist customers with questions, document interactions, and follow call guidelines to deliver outstanding service.

Ideal candidates have a high school diploma or equivalent, strong communication skills, and a willingness to learn. Training is provided, and recent graduates are encouraged to apply to join a growing team in a

Qualifications

• High school diploma or equivalent required.
• Recent graduates encouraged to apply.
• Customer service experience preferred but not required.
• Strong verbal and written communication skills.
• Basic computer skills and ability to learn new systems quickly.
• Ability to remain professional in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Reliable, punctual, and dependable.

Responsibilities

• Answer incoming customer calls and provide outstanding service
• Assist customers with questions, concerns, and account-related inquiries
• Resolve issues and provide appropriate solutions
• Accurately document customer interactions in company systems
• Navigate multiple computer systems while maintaining attention to detail
• Follow company policies, procedures, and call guidelines
• Escalate complex situations to the appropriate departments when necessary
• Meet attendance, productivity, and quality standards

Skills

Customer service

Verbal and written communication

Basic computer skills

Attention to detail

Reliability and punctuality

Education

High school diploma or equivalent

Recent graduates encouraged to apply

Job description

LAUNCH YOUR CAREER | MINIMAL EXPERIENCE NEEDED

Location: Honolulu, HI (Fully Onsite)

Pay: $20.00 - $21.00/hour

Schedule: Full-Time, Monday-Friday (Weekends as Needed)

Position Type: Contract-to-Hire

Start Your Career with a Growing Team

Are you looking to gain professional experience in a customer-focused environment? We are seeking motivated, dependable individuals to join our team as Customer Service Representatives. This is an excellent opportunity for candidates looking to develop professional skills, gain corporate experience, and grow within an established organization. Training is provided, and we welcome candidates with minimal experience who are eager to learn.

Responsibilities

• Answer incoming customer calls and provide outstanding service

• Assist customers with questions, concerns, and account-related inquiries

• Resolve issues and provide appropriate solutions

• Accurately document customer interactions in company systems

• Navigate multiple computer systems while maintaining attention to detail

• Follow company policies, procedures, and call guidelines

• Escalate complex situations to the appropriate departments when necessary

• Meet attendance, productivity, and quality standards

Qualifications

• High school diploma or equivalent required

• Recent graduates encouraged to apply

• Customer service experience preferred but not required

• Strong verbal and written communication skills

• Basic computer skills and ability to learn new systems quickly

• Ability to remain professional in a fast-paced environment

• Strong problem-solving and organizational skills

• Reliable, punctual, and dependable

Ideal Candidate

The ideal candidate is eager to learn, enjoys helping people, and is looking for an opportunity to build valuable professional experience. Successful candidates will have strong communication skills, a positive attitude, and a commitment to delivering excellent customer service in a team-oriented environment.

Job Type & Location

This is a Contract position based out of Honolulu, HI.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Honolulu,HI.

Application Deadline

This position is anticipated to close on Oct 6, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.