Customer Service Representative

TEK Systems; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Paid time off

Employee discount

Job summary

TEKsystems Floor Associate at the Nintendo World Store in New York City is an on-site role focusing on customer service, purchases, demonstrations and product information, with cash register duties and restocking responsibilities.

The position requires at least one year of retail customer service experience and cashier experience; high school diploma or GED; gaming/electronics background preferred. Benefits may include health, retirement and more.

Qualifications

• Atleast one year of customer service experience in a retail environment
• MUST HAVE CASHIER EXPERIENCE - *New req
• Experience in a video gaming or electronics environment is strongly preferred
• At least a high school diploma or GED is required
• Working knowledge of video gaming products and/or services
• Excellent interpersonal and verbal communication skills to interact with customers and represent the company at a public level
• Ability to lift heavy objects or do continuous lifting while adhering to proper lifting techniques and ladder usage
• Ability to perform routine display repair and maintenance

Responsibilities

• Provide customer service to customers at the Nintendo World Store in New York City
• Assist customers in purchase of Nintendo branded merchandise and products
• Provide customers with product information and demonstrations
• Recommend products to meet customers needs
• Perform cash register and merchandise restock duties
• Ability to adhere to attendance and punctuality guidelines

Skills

customer service

gaming

client services

guest services

electronics

Job description

Description - On-site in NYC. Must have retail and cash handling experience.

Floor Associate:

• Provide customer service to customers at the Nintendo World Store in New York City
• Assist customers in purchase of Nintendo branded merchandise and products
• Provide customers with product information and demonstrations
• Recommend products to meet customers needs
• Perform cash register and merchandise restock duties
• Ability to adhere to attendance and punctuality guidelines

Skills

customer service, gaming, client services, guest services, electronics

Additional Skills & Qualifications

Atleast one year of customer service experience in a retail environment

MUST HAVE CASHIER EXPERIENCE - *New req

Experience in a video gaming or electronics environment is strongly preferred

At least a high school diploma or GED is required

Working knowledge of video gaming products and/or services

Excellent interpersonal and verbal communication skills to interact with customers and represent the company at a public level

Ability to lift heavy objects or do continuous lifting while adhering to proper lifting techniques and ladder usage

Ability to perform routine display repair and maintenance

Job Type & Location

This is a Contract position based out of New York, NY.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New York,NY.

Application Deadline

This position is anticipated to close on Sep 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.