Customer Service Representative

Medical Services of America; Nags Head (NC); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Generous paid time off

Medical/Prescription, Dental & Vision Insurance

401(k) retirement with a generous company match

Job summary

Medical Services of America is seeking a part-time Customer Service Representative (CSR) for their HME/DME location in Nags Head, NC. This role involves managing customer communication, scheduling deliveries, and maintaining accurate records.

The ideal candidate should have a high school diploma, previous medical office experience preferred, and a valid driver's license. MSA offers competitive pay alongside generous paid time off and comprehensive health insurance benefits.

Qualifications

• High school diploma or GED required.
• Previous medical office experience preferred.
• Valid driver’s license and company required auto-liability insurance.

Responsibilities

• Receive communication from referral sources and customers.
• Schedule customer set-up and delivery times.
• Complete insurance verifications.

Skills

Customer service skills

Communication skills

Education

High school diploma or General Education Degree (GED)

Job description

Medi Home Care, a proud member of the MSA family, currently seeks a part-time Customer Service Representative (CSR) for our HME/DME location in Nags Head (Dare and Currituck Counties), NC.

This position is responsible for receiving written and verbal communication from referral sources and customers, including order taking and obtaining accurate billing information, as well as over-the-counter sales; inventory control and establishing and maintaining records with complete customer information. Other responsibilities include:

• Schedules customer set-up and delivery times.
• Completes insurance verifications.
• Contacts referral sources to obtain required information.
• Maintains log of referrals.

Job Requirements

• High school diploma or General Education Degree (GED) required.
• Previous medical office experience preferred.
• Valid driver’s license and company required auto-liability insurance.

MSA offers competitive pay and excellent benefits:

• Generous paid time off
• Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.)
• Company paid employee life insurance
• 401(k) retirement with a generous company match