Customer Service Representative

Medical Services of America; Lexington (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Generous paid time off

Medical/Prescription, Dental & Vision Insurance

Company paid employee life insurance

401(k) retirement with company match

Opportunities for advancement

Job summary

Medical Services of America seeks a Full-Time Customer Service Representative for their Corporate Headquarters in Lexington, SC. Responsibilities include managing customer communications, scheduling deliveries, and maintaining customer records.

The ideal candidate should have a high school diploma or GED, with previous medical office experience preferred. MSA offers competitive pay, generous benefits including paid time off, insurance, and a 401(k) plan with a company match, alongside opportunities for career advancement.

Qualifications

• Effective written and verbal communication skills for customer interactions.
• Medical office experience is preferred.
• Valid driver's license and required auto-liability insurance.

Responsibilities

• Receive written and verbal communication from customers and referral sources.
• Schedule delivery times and complete insurance verifications.
• Maintain accurate records of customer information.

Skills

Communication skills

Customer service

Inventory control

Education

High school diploma or GED

Job description

MedXpress, a proud member of the MSA family, is currently seeking a Full-Time Customer Service Representative to join our team at our Corporate Headquarters in Lexington, SC.

MSA offers competitive pay and excellent benefits:

• Generous paid time off
• Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.)
• Company paid employee life insurance
• 401(k) retirement with a generous company match
• Opportunities for advancement
• Many other great benefits

This position is responsible for receiving written and verbal communication from referral sources and customers, including order taking and obtaining accurate billing information, as well as over-the-counter sales; inventory control and establishing and maintaining records with complete customer information. Other responsibilities include:

• Schedules customer set-up and delivery times.
• Completes insurance verifications.
• Contacts referral sources to obtain required information.
• Maintains log of referrals.

Job Requirements

• High school diploma or General Education Degree (GED) required.
• Previous medical office experience preferred.
• Valid driver’s license and company required auto-liability insurance.