Customer Service Representative

Medical Services of America; Lexington (SC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Generous PTO

Health insurance (medical/dental/vison

Company paid life insurance

401(k) with company match

Advancement opportunities

Job summary

MedXpress, part of the MSA family, seeks a Full-Time Customer Service Representative at our Home Medical Equipment location in Lexington, SC. You will handle referrals, order processing, billing information, and over-the-counter sales while supporting inventory and record-keeping processes.

Ideal candidates have a high school diploma (GED accepted) and may have prior medical office experience. A valid driver’s license and auto-liability insurance are required.

Qualifications

• High school diploma or GED required.
• Previous medical office experience preferred.
• Valid driver’s license and company-required auto-liability insurance.

Responsibilities

• Receive written and verbal communications from referral sources and customers.
• Take orders and obtain accurate billing information; perform over-the-counter sales.
• Manage inventory and maintain complete customer records.

Education

High school diploma or GED

Job description

MedXpress, a proud member of the MSA family, currently seeks a Full-Time Customer Service Representative (CSR) for our Home Medical Equipment location in Lexington, SC.

MSA offers competitive pay and excellent benefits:

Generous paid time off

Medical/Prescription, Dental & Vision Insurance and other benefits (STD, LTD, Accident & Sickness, additional life insurance, etc.)

Company paid employee life insurance

401(k) retirement with a generous company match

Opportunities for advancement

Many other great benefits

This position is responsible for receiving written and verbal communication from referral sources and customers, including order taking and obtaining accurate billing information, as well as over-the-counter sales; inventory control and establishing and maintaining records with complete customer information. Other responsibilities include:

Schedules customer set-up and delivery times.

Completes insurance verifications.

Contacts referral sources to obtain required information.

Maintains log of referrals.

Job Requirements

High school diploma or General Education Degree (GED) required.

Previous medical office experience preferred.

Valid driver’s license and company required auto-liability insurance.