Customer Service Representative

Schneider National, Inc.; Lathrop (CA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Company-paid life insurance

401(k) with company match

Paid time off and paid holidays

Incentive pay program

Job summary

Schneider National, Inc. in Lathrop, CA is seeking a Customer Service Representative to process customer orders and coordinate scheduling. The role involves an office setting, using various programs to manage orders and maintain accurate documentation.

The position is full-time, with a Sunday-Wednesday, night shift pattern and every other Wednesday on shift. Qualifications include a high school diploma or GED and at least one year of customer service experience.

Qualifications

• High school diploma or GED accepted.
• One year of customer service experience preferred.
• Strong written and oral communication skills.
• Able to manage multiple priorities.

Responsibilities

• Create and accept customer orders.
• Schedule appointments for orders.
• Document all necessary information throughout the order creation process.
• Work closely with leaders, teams and customers to solve issues that arise.

Skills

Customer service

Written and verbal communication

Multitasking

Education

High School Diploma or GED

Job description

Welcome to Schneider! Thank you for your interest in a career with us. | My Account Options

Job Description - Customer Service Representative (263647)

Job Description

Customer Service Representative - Job Number: 263647 - Full-time Sunday-Wednesday, 6 p.m.-6 a.m. and every other Wednesday, 6 p.m.-6 a.m.

Shift

1st Shift

Job overview:

Schneider is seeking a Customer Service Representative in Lathrop to be responsible for the successful execution and completion of customer orders. The Customer Service Rep will work in an office setting and utilize a variety of technology and programs to accomplish assigned tasks.

Responsibilities:

• Create and accept customer orders.
• Schedule appointments for orders.
• Document all necessary information throughout the order creation process.
• Work closely with leaders, teams and customers to solve issues that arise.

Skills and qualifications:

• Have a high school diploma or GED.
• One year of customer service experience preferred.
• Have strong written and oral communication skills.
• Able to manage multiple priorities.

Pay and benefits:

• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.

Starting wages are $19.60 - $24.50 per hour based on experience.

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job

Job: Customer Service

Primary Location

USA-CALIFORNIA-Lathrop

Building Location Address : 701 Darcy Parkway, Lathrop, CA, 95330