Customer Service Representative

Schneider; Lathrop (CA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid time off

Paid holidays

Incentive pay program

Tuition reimbursement

Job summary

Schneider in Lathrop, CA is seeking a Customer Service Representative to handle customer orders on-site for a full-time night shift. The schedule is Sunday-Wednesday, 6 p.m.-6 a.m., and every other Wednesday, 6 p.m.-6 a.m.

You will create and accept orders, schedule appointments, document order details, and collaborate with leaders, teams and customers to resolve issues that arise, while benefiting from a comprehensive package of medical, dental, vision, life insurance, 401(k) with company

Qualifications

• High school diploma or GED.
• 1 year of customer service experience preferred.
• Strong written and oral communication skills.
• Able to manage multiple priorities.

Responsibilities

• Create and accept customer orders.
• Schedule appointments for orders.
• Document all necessary information throughout the order creation process.
• Work closely with leaders, teams and customers to solve issues that arise.

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma or GED

Job description

Work Model: On-Site

Location: Lathrop, CA, USA

Shift: Third shift

Job Level

Individual Contributor

Schedule: Full time; Sunday-Wednesday, 6 p.m.-6 a.m. and every other Wednesday, 6 p.m.-6 a.m.

Job Overview

Schneider is seeking a Customer Service Representative in Lathrop to be responsible for the successful execution and completion of customer orders. The Customer Service Rep will work in an office setting and utilize a variety of technology and programs to accomplish assigned tasks.

Responsibilities

• Create and accept customer orders.
• Schedule appointments for orders.
• Document all necessary information throughout the order creation process.
• Work closely with leaders, teams and customers to solve issues that arise.

Skills And Qualifications

• Have a high school diploma or GED.
• One year of customer service experience preferred.
• Have strong written and oral communication skills.
• Able to manage multiple priorities.

Pay And Benefits

• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• Starting wages are $19.60 - $24.50 per hour based on experience.
• See full list of customer service benefits .

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization’s success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.