Customer Service Representative

NVA General Practice; Kendall Township (IL); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

Full medical, dental, and vision benefits

Pet care discounts

Uniform allowance

Team-building events

Job summary

A veterinary practice in Kendall Township is seeking an experienced Veterinary Customer Service Representative (CSR) to join their fast-paced team. Responsibilities include providing exceptional care and service to pets and their owners, multitasking in a busy environment, and maintaining a positive atmosphere. Candidates must have previous veterinary or animal care experience, be available for full-time work including weekends, and be adaptable to changes. The position offers competitive pay, benefits, and a supportive work culture.

Qualifications

• Prior experience in a veterinary hospital or animal care setting is required.
• Full-time availability, including weekends and holidays.

Responsibilities

• Maintain composure in a busy environment.
• Create a welcoming experience for clients.
• Support team efforts in providing outstanding care.

Skills

Exceptional communication skills

Customer service skills

Ability to multitask

Positive attitude

Adaptability

Job description

Yorkville Animal Hospital is seeking an experienced Veterinary Customer Service Representative (CSR) to join our fast-paced, team-oriented practice. We’re looking for someone who thrives in a dynamic environment and truly enjoys being part of a team that works hard to provide outstanding care to pets and their people.

Ideal Candidates Will

• Have prior experience working in a veterinary hospital or animal care setting
• Excel in multitasking and maintaining composure in a busy environment
• Demonstrate exceptional communication and customer service skills
• Bring a positive, can-do attitude to every shift
• Be flexible and adaptable to changing priorities
• Be comfortable on their feet for extended periods
• Take pride in creating a warm, welcoming experience for every client

Requirements

• Full-time availability, including weekends and holidays
• Previous veterinary or animal care experience required

What We Offer

• $17–$24/hr based on experience
• Full medical, dental, and vision benefits
• Pet care discounts (including free doggy daycare for employee pets!)
• Uniform allowance
• A culture that celebrates collaboration, birthdays, outings, and even a monthly book club
• Community involvement through local events, parades, and volunteer opportunities

If you’re passionate about helping pets and people and are looking for a hospital that values teamwork, positivity, and growth, we’d love to hear from you!