Customer Service Representative

TSP talent; Kansas City (MO); On-site; USD 32,000 - 46,000; Full time

Job summary

TSP talent is seeking a Customer Service Associate (Automotive) to provide exceptional support for automotive clients, from individual vehicle owners to service centers. You will help customers find the right paint and coating solutions by understanding their needs and matching products and services.

You will engage customers professionally, assist in selecting suitable automotive products, and provide guidance based on requirements.

Qualifications

• Strong customer engagement and communication skills.
• Interest in automotive products, services, and customer needs.
• Ability to problem-solve and provide accurate, helpful recommendations.
• Team-oriented mindset and commitment to service excellence.

Responsibilities

• Engage customers professionally and reliably to resolve questions and support requests.
• Assist customers in selecting suitable automotive products and services.
• Provide product/service guidance based on customer requirements.
• Support a high standard of service quality to maintain customer satisfaction.

Skills

Customer engagement

Communication skills

Automotive products knowledge

Team-oriented

Job description

Customer Service Associate (Automotive)

Provide exceptional customer service and support for automotive clients, from individual vehicle owners to large automotive service centers. Help customers find the right paint and coating solutions by understanding their needs and matching them with appropriate automotive products and services.

Customer Service Associate (Automotive)

Provide exceptional customer service and support for automotive clients, from individual vehicle owners to large automotive service centers. Help customers find the right paint and coating solutions by understanding their needs and matching them with appropriate automotive products and services.

Key Duties

• Engage customers professionally and reliably to resolve questions and support requests.
• Assist customers in selecting suitable automotive products and services.
• Provide product/service guidance based on customer requirements.
• Support a high standard of service quality to maintain customer satisfaction.

Qualifications & Skills

• Strong customer engagement and communication skills.
• Interest in automotive products, services, and customer needs.
• Ability to problem-solve and provide accurate, helpful recommendations.
• Team-oriented mindset and commitment to service excellence.