Customer Service Representative

Bellsearchfirm; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bell & Associates, Inc. in Jacksonville is seeking an Entry-Level Customer Service Representative to join its team. You’ll learn the business, develop sharp communication skills, and build a foundation for a long-term career.

You don’t need years of experience—just a positive attitude, reliability, and a willingness to learn. You’ll be part of a supportive group that trains you on order processing, records, and customer interactions.

Qualifications

• Excellent communication skills and a friendly, professional demeanor.
• Dependable, organized, and detail-oriented.
• Positive attitude, strong work ethic, and a genuine willingness to learn.
• Comfortable using Microsoft Office, including Outlook, Word, and basic Excel.
• Ability to follow instructions, ask questions, accept feedback, and work collaboratively.
• Someone who takes pride in their work and follows through on commitments.
• Interest in building a long-term career with opportunities to develop professionally.
• Previous customer service, administrative, or order-processing experience is a plus, but not required.
• Experience in a manufacturing or product-based business is also helpful, but not necessary.

Responsibilities

• Assist customers with questions, requests, order updates, and general account information.
• Enter and process customer orders, verify information, and maintain accurate records.
• Help prepare quotes, track orders, and communicate delivery updates.
• Coordinate with internal departments to resolve questions and keep orders moving.
• Assist with returns, service requests, and related documentation.
• Maintain organized customer records and update information in company systems.
• Identify discrepancies, follow up on outstanding requests, and escalate issues when needed.
• Gradually take on additional responsibilities as you gain experience and confidence.

Skills

Communication

Organized

Detail-oriented

Microsoft Office

Outlook

Word

Excel

Teamwork

Willingness to learn

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Schedule: Monday–Friday, 8:00 AM–5:00 PM | 100% Onsite

Employment Type: Full-Time

Are you looking for an opportunity to get your foot in the door with an established company where you can learn, develop new skills, and build a long-term career?

We're partnering with a well-established organization in Jacksonville seeking an Entry-Level Customer Service Representative to join its team.

You don't need years of experience to be successful here! Our client is looking for someone with a great attitude, strong communication skills, a willingness to learn, and the motivation to grow professionally.

You'll join an experienced, supportive team that is willing to invest the time to train the right person. This is an excellent opportunity for someone early in their career who wants to develop valuable business, customer service, and administrative skills.

What You'll Be Doing

• Assist customers with questions, requests, order updates, and general account information.
• Enter and process customer orders, verify information, and maintain accurate records.
• Help prepare quotes, track orders, and communicate delivery updates.
• Coordinate with internal departments to resolve questions and keep orders moving.
• Assist with returns, service requests, and related documentation.
• Maintain organized customer records and update information in company systems.
• Identify discrepancies, follow up on outstanding requests, and escalate issues when needed.
• Gradually take on additional responsibilities as you gain experience and confidence.

What We're Looking For

• Excellent communication skills and a friendly, professional demeanor.
• Dependable, organized, and detail-oriented.
• Positive attitude, strong work ethic, and a genuine willingness to learn.
• Comfortable using Microsoft Office, including Outlook, Word, and basic Excel.
• Ability to follow instructions, ask questions, accept feedback, and work collaboratively.
• Someone who takes pride in their work and follows through on commitments.
• Interest in building a long-term career with opportunities to develop professionally.
• Previous customer service, administrative, or order-processing experience is a plus, but not required.
• Experience in a manufacturing or product-based business is also helpful, but not necessary.

Why Consider This Opportunity?

• Training & Development: Learn the business from the ground up with hands-on guidance from experienced team members.
• Career Growth: Build your skills and take on additional responsibilities as you develop.
• Supportive Team: Work alongside knowledgeable colleagues who are invested in your success.
• Stability: Join an established organization seeking someone interested in a long-term career.
• Consistent Schedule: Monday through Friday, daytime hours.

Interested?

If you're dependable, personable, eager to learn, and looking for a company where you can grow, we'd love to hear from you!