Customer Service Representative

Aston Carter; Florida; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

Aston Carter is seeking a motivated Customer Service Representative in Stuart, FL to connect customers with service teams and delivery operations. The role involves coordinating service requests, scheduling technicians, and handling inquiries with a focus on accurate records and timely resolution.

No advanced technical experience is required; a comprehensive training program is provided to set you up for success from day one, including paid training and a supportive leadership team.

Qualifications

• Strong communication and problem-solving skills.
• Basic computer and Microsoft Office skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required.

Responsibilities

• Assist customers by phone regarding service requests, refills, deliveries, and account questions.
• Schedule and coordinate service appointments
• Create and manage service tickets
• Support delivery and field service operations
• Resolve billing concerns and service-related inquiries
• Perform order entry and maintain accurate customer records
• Communicate with technicians and internal departments to ensure timely service
• Track service requests from start to completion

Skills

Communication skills

Problem-solving

Basic MS Office

Multitasking

Attention to detail

Dispatch experience

Job description

Start a Career with an Industry Leader. Not Just Another Job.

We're looking for motivated individuals who enjoy helping customers, solving problems, and keeping operations running smoothly. As a Customer Service Representative, you'll be the connection between customers, service teams, and delivery operations. You'll coordinate service requests, schedule technicians, assist customers with questions, and ensure issues are resolved quickly and accurately. No advanced technical experience is required. We provide a comprehensive training program designed to set you up for success from day one.

What You'll Do

• Assist customers by phone regarding service requests, refills, deliveries, and account questions
• Schedule and coordinate service appointments
• Create and manage service tickets
• Support delivery and field service operations
• Resolve billing concerns and service-related inquiries
• Perform order entry and maintain accurate customer records
• Communicate with technicians and internal departments to ensure timely service
• Track service requests from start to completion

What We're Looking For

• Strong communication and problem-solving skills
• Basic computer and Microsoft Office skills
• Ability to manage multiple tasks in a fast-paced environment
• Strong attention to detail
• Previous dispatch, logistics, scheduling, call center, administrative, or operations experience is helpful but not required

Great Backgrounds for This Position

• Customer Service Representative
• Dispatcher
• Call Center Representative
• Administrative Assistant
• Scheduling Specialist
• Operations Support Representative
• Retail Customer Service Associate

Why You'll Love This Opportunity

Paid training program

Supportive leadership team

Positive and collaborative work environment

Stable, growing company

Opportunity for long-term employment

Potential to move into first-shift schedules after successful performance

Medical, dental, vision, 401(k), PTO, and additional benefit options upon eligibility

Available Schedules

Schedule Days Off

7am – 6pm Sun, Mon, Tues

7am - 6pm Wed, Thurs, Fri

8:30am-5:30pm Sun, Mon

8:30am-5:30pm Fri, Sat

8am-7pm Tues, Wed, Thurs

10am-9pm Wed, Thurs, Fri

10am - 9pm Weds, Thurs, Fri

10am - 9pm Sun, Mon, Tues

12pm-9pm Sat, Sun

If you're looking for a customer-focused role with paid training, growth opportunities, and a team-oriented culture, we'd love to hear from you.

Start your career in operations, customer support, and logistics with a company that's investing in your future.

Job Type & Location

This is a Contract to Hire position based out of Stuart, FL.

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 23, 2026.

Workplace Type

This is a fully onsite position in Stuart, FL.

Equal Opportunity Employer

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

Contact Information Collection

We collect your phone number and email so that an Aston Carter representative can reach out to you regarding potential job opportunities. Please ensure that the phone number and email you provide are accurate, as an incorrect phone number or email may affect our ability to contact you.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.