Onsite Customer Service Associate — Training & Growth

Bellsearchfirm; Jacksonville (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Bell & Associates, Inc. in Jacksonville is seeking an Entry-Level Customer Service Representative to join its team. You’ll learn the business, develop sharp communication skills, and build a foundation for a long-term career.

You don’t need years of experience—just a positive attitude, reliability, and a willingness to learn. You’ll be part of a supportive group that trains you on order processing, records, and customer interactions.

Qualifikationen

• Excellent communication skills and a friendly, professional demeanor.
• Dependable, organized, and detail-oriented.
• Positive attitude, strong work ethic, and a genuine willingness to learn.
• Comfortable using Microsoft Office, including Outlook, Word, and basic Excel.
• Ability to follow instructions, ask questions, accept feedback, and work collaboratively.
• Someone who takes pride in their work and follows through on commitments.
• Interest in building a long-term career with opportunities to develop professionally.
• Previous customer service, administrative, or order-processing experience is a plus, but not required.
• Experience in a manufacturing or product-based business is also helpful, but not necessary.

Aufgaben

• Assist customers with questions, requests, order updates, and general account information.
• Enter and process customer orders, verify information, and maintain accurate records.
• Help prepare quotes, track orders, and communicate delivery updates.
• Coordinate with internal departments to resolve questions and keep orders moving.
• Assist with returns, service requests, and related documentation.
• Maintain organized customer records and update information in company systems.
• Identify discrepancies, follow up on outstanding requests, and escalate issues when needed.
• Gradually take on additional responsibilities as you gain experience and confidence.

Kenntnisse

Communication

Organized

Detail-oriented

Microsoft Office

Outlook

Word

Excel

Teamwork

Willingness to learn

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Jobbeschreibung

Bell & Associates, Inc. in Jacksonville is seeking an Entry-Level Customer Service Representative to join its team. You’ll learn the business, develop sharp communication skills, and build a foundation for a long-term career.

You don’t need years of experience—just a positive attitude, reliability, and a willingness to learn. You’ll be part of a supportive group that trains you on order processing, records, and customer interactions.