Customer Service Representative

Express Employment Professionals - Cincinnati East; Honolulu (HI); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday Pay

Sick Leave

401(k) with Company Match

Life and Disability Insurance

Employee Assistance Program

Employee Discounts

Flexible Spending Accounts

Job summary

Express Employment Professionals seeks a friendly Customer Service Representative in Honolulu, HI to support a fast-paced sales and operations team. You will answer calls, process orders, maintain records, and coordinate with internal departments to ensure accurate invoicing and timely delivery.

Ideal candidates have at least one year of customer service experience, strong communication skills, and proficiency with Word and Excel.

Qualifications

• 1+ year of customer service experience.
• Experience with order entry or administrative tasks is a plus.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Answer incoming calls and assist customers with inquiries and orders
• Process customer orders and invoices accurately
• Maintain customer records and electronic filing systems
• Support sales, accounting, warehouse, and delivery teams
• Enter data and update information in company systems
• Communicate professionally with customers, vendors, and internal staff
• Perform general administrative and clerical duties

Skills

Customer service

Order processing

MS Word

Excel

Verbal and written communication

Data entry

Multitasking

Tools

Word

Excel

Job description

Customer Service Representative

Pay: $20-$21 per hour
Location: Honolulu, Hawaii
Schedule: Full-Time

Express Employment Professionals is seeking a detail-oriented and customer-focused Customer Service Representative for a full-time opportunity with a Hawaii-based food manufacturing and consumer products company. This role is ideal for someone who enjoys working with customers, processing orders, and supporting a fast-paced sales and operations team.

The Customer Service Representative will provide outstanding service to customers while processing orders, coordinating with internal departments, and handling administrative duties that support day-to-day operations.

Key Responsibilities

• Answer incoming calls and assist customers with inquiries and orders
• Process customer orders and invoices accurately
• Maintain customer records and electronic filing systems
• Support sales, accounting, warehouse, and delivery teams
• Enter data and update information in company systems
• Communicate professionally with customers, vendors, and internal staff
• Perform general administrative and clerical duties

What We Are Looking For

• At least one year of customer service experience
• Previous order entry or administrative experience preferred
• Proficiency with Microsoft Word and Excel
• Strong verbal and written communication skills
• Accurate data entry and basic math skills
• Ability to manage multiple priorities and meet deadlines
• Team-oriented and dependable work ethic

Benefits

• Medical, Dental, and Vision Coverage
• Paid Time Off
• Holiday Pay
• Sick Leave
• 401(k) with Company Match
• Company-Paid Life and Disability Insurance
• Employee Assistance Program
• Employee Discounts
• Flexible Spending Accounts

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