Customer Service Representative

JOBSTODAY.WORLD; Hawaii; On-site; USD 38,000 - 46,000; Full time

Job summary

JOBSTODAY.WORLD is hiring a Customer Service Representative to join client teams across Hawaii. This on-site role supports customers, answers questions, resolves service issues, and delivers a positive experience.

Training is provided for motivated candidates with no prior experience. Responsibilities include handling inquiries by phone, email, chat, or in person, delivering accurate information, recording interactions, and coordinating with operations to resolve issues while upholding

Qualifications

• Excellent verbal and written English communication.
• Strong listening, interpersonal, and problem-solving abilities.
• Basic computer and data-entry skills.
• Organized and able to manage multiple customer requests in a fast-paced environment.
• Reliable, service-oriented, and able to work independently or in a team.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Provide accurate information about products, services, policies, and requests.
• Resolve customer concerns and elevate issues when necessary.
• Process service requests, orders, payments, or account updates.
• Record customer interactions accurately in internal systems.
• Coordinate with operations and other departments to resolve issues.
• Follow company procedures, service standards, and confidentiality requirements.
• Maintain professional communication and contribute to customer satisfaction.

Skills

English communication

Listening skills

Interpersonal skills

Problem solving

Data entry

Multitasking

Teamwork

Independent work

Education

High school diploma or GED

Job description

Customer Service Representative - On-Site (Hawaii)

Location: On-site - Multiple Locations Across Hawaii

Note: This is not a remote position. Multiple openings are available across different client sites in Hawaii.

About the Role

We are hiring professional and customer-focused Customer Service Representatives to join client teams in Hawaii.

You will assist customers, answer questions, resolve service issues, and provide a positive experience. No prior experience? Training is provided for motivated candidates.

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person
• Provide accurate information about products, services, policies, and requests
• Resolve customer concerns and elevate issues when necessary
• Process service requests, orders, payments, or account updates
• Record customer interactions accurately in internal systems
• Coordinate with operations and other departments to resolve issues
• Follow company procedures, service standards, and confidentiality requirements
• Maintain professional communication and contribute to customer satisfaction

Your Profile

• High school diploma, GED, or equivalent
• Previous experience in customer service, retail, hospitality, call center, or administrative support preferred but not required
• Excellent verbal and written English communication skills
• Strong listening, interpersonal, and problem-solving abilities
• Basic computer and data-entry skills
• Organized and able to manage multiple customer requests in a fast-paced environment
• Reliable, service-oriented, and able to work independently or in a team
• Legally authorized to work in the United States