Customer Service Representative

BWI Companies, Inc.; Greer (SC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) retirement plan with company 2x

Health insurance

Dental plan

Vision plan

Flexible spending account

Health savings account

Life & disability insurance

Paid vacation

8 paid company holidays

Job summary

BWI Companies, Inc. in Greer, SC is seeking a friendly Customer Service Representative to support sales and marketing, coordinate travel and trade shows, and manage orders from customers by phone.

You will provide administrative support, handle inquiries, and work to ensure customer satisfaction while following company policies and procedures. Competitive benefits are offered including retirement and health plans.

Qualifications

• Strong customer service skills.
• Professional communication, both written and spoken.
• Attention to detail in order processing and data entry.
• Ability to take initiative and complete assignments with minimal supervision.
• Organized and able to follow policies and procedures.

Responsibilities

• Assist in coordinating travel and trade shows.
• Provide administrative support.
• Serve as support for sales and marketing.
• Entering phone and will call orders.
• Call on existing and potential customers.
• Ensure customer satisfaction.
• Support the overall business success and needs of our customers.

Skills

Customer care

Communication

Attention to detail

Initiative

Organization

Job description

Greenville
564 Gilliam Rd
Greer, SC 29651, USA

We are looking for an outgoing and enthusiastic Customer Service Representative.As a Customer Service Representative, you will perform clerical duties.

More specifically, you will:

• Assist in coordinating travel and trade shows.
• Provide administrative support.
• Serve as support for sales and marketing.
• Entering phone and will call orders.
• Call on existing and potential customers.
• Ensure customer satisfaction.
• Support the overall business success and needs of our customers.

The ideal candidate will:

• Cheerfully and enthusiastically care for customers’ needs.
• Accept responsibility and account for actions.
• Communicate professionally.
• Pay attention to details.
• Take initiative and complete assignments with little supervision.
• Be organized and follow policies and systematic method of performing tasks.

Key benefits include 401(k) retirement plan with generous company match, excellent health, dental & vision care plan options, flexible spending account and health savings account options, life & disability insurance, paid vacation, and 8 paid company holidays.

The candidate will be compensated based on their work experiences and skills, with the minimum starting salary for this position being $18.00 per hour.

Qualifications

Skills

Behaviors

:

Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.