Customer Service Representative

P.E.A.C.H. Teams; Green Bay (WI); On-site; USD 20,664 - 34,440; Part time

Job summary

PEACH Teams in Green Bay, Wisconsin seeks part-time Customer Service Representatives to provide friendly, flexible scheduling support and opportunity for performance bonuses. You will assist customers with scheduling appointments, answer questions about services, and troubleshoot basic issues, using phone, text, email, and online channels while coordinating with technicians for quality and accuracy.

Training is provided, and prior experience is not required.

Qualifications

• Flexible availability including weekends and some nights.
• Strong communication skills, including a pleasant phone demeanor.
• Practical experience in customer service is preferred.
• Ability to work independently and multi-task.
• No prior experience needed – training provided.

Responsibilities

• Outbound position assisting customers with scheduling appointments and questions.
• Collaborate with technicians to ensure customer satisfaction and technical accuracy.
• Use phone, text, email and internet to communicate with customers.

Job description

Overview

Part-time Customer Service Representatives – flexible scheduling with opportunities for bonuses based on performance. This role is suitable for college students or parents seeking extra income.

Responsibilities

• Outbound position assisting customers with scheduling appointments, answering questions about services, and troubleshooting basic issues.
• Collaborate with technicians to ensure high levels of customer satisfaction and technical accuracy of completed work.
• Utilize phone, text, email, and internet at a high level to communicate with customers.

Qualifications

• Must be able to have flexible availability including weekends and some nights.
• Strong communication skills, including a pleasant phone demeanor.
• Practical experience in customer service is preferred.
• Ability to work independently and multi-task.
• No prior experience needed – we provide all the training you need to succeed.

Compensation and Schedule

Salary: Competitive hourly rate with performance bonuses; you can earn up to $25.00 hourly.

Shift: Part-time hours: Monday–Friday 1:30pm–5:30pm or 9:00am–1:00pm.