Customer Service Representative

Petroleum Traders Corporation; Fort Wayne (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Petroleum Traders Corporation is hiring for a sales support/customer service role in Fort Wayne, IN. The successful candidate will manage orders, track fuel levels, and communicate effectively with customers while supporting reports and invoicing.

We value problem-solving, strong organization, and the ability to work under pressure in a team-oriented environment. This on-site position offers growth and a chance to build lasting client relationships.

Qualifications

• High school diploma or GED required.
• At least two years in a sales support/customer service role.
• Experience resolving issues and handling multiple tasks under pressure.
• Proficient with Microsoft Office and basic math.
• Strong verbal and written communication skills.

Responsibilities

• Assists team with managing orders, tracking fuel levels, etc.
• Demonstrates the ability to carry on a business conversation with customers
• Assist as needed with reports, month-end, invoices, and required paperwork
• Identifies and resolves customer issues
• Establishes and maintains effective team relationships with all support departments

Skills

Verbal and written communication

Time management

Problem solving

Education

High school diploma or GED

2+ years in sales support/customer service

Tools

Microsoft Office

Job description

If you are looking for a rewarding career, not just another job, then come join our team! Our ideal candidate is an outgoing, focused, and motivated individual with excellent listening skills. We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the ability to problem solve.

Responsibilities and Duties

• Assists team with managing orders, tracking fuel levels, etc.
• Demonstrates the ability to carry on a business conversation with customers
• Assist as needed with reports, month-end, invoices, and required paperwork
• Identifies and resolves customer issues
• Establishes and maintains effective team relationships with all support departments

Qualifications and Skills

• High school diploma or GED required
• At least two years in a sales support/customer service role
• Experience resolving issues
• Experience working under pressure with multiple tasks/projects
• Proficient computer and internet skills, including Microsoft Office suite
• Strong verbal and written communication skills
• Basic math skills

Strong organizational and time management skills