Customer Service Representative

Menards Inc.; Eau Claire (WI); On-site; USD 33,000 - 39,000; Full time

Job summary

Menards Inc. in Eau Claire, WI is seeking a position focused on reading, interpreting, and responding to customer comments and questions by letter or email. It requires basic computer knowledge and offers on-site, quiet work environment.

The role operates Monday through Friday, 8-hour shifts (7am–3:30pm). You will respond to customer inquiries by letter and email; training will be provided for specific needs, and prior 10-key data entry experience is a plus.

Qualifications

• Read and interpret customer inquiries and questions.
• Respond to customers by letter and email.
• Basic computer knowledge required.

Responsibilities

• Read and interpret customer comments and questions.
• Respond to customer comments and questions by letter and email.
• Work in a quiet on-site environment.
• Train for specific needs as required.

Skills

Customer communication

Email correspondence

10-key data entry

Data entry

Computer literacy

Job description

Job Description

POSITION SUMMARY:

This position is primarily responsible for reading, interpreting, and responding to Customer comments and questions by letter or email. Some computer knowledge is required.

Primary Responsibilities

• Monday - Friday 8-hour shifts (7am - 3:30pm)
• Responding to Customer comments and questions by both letter and email
• 10key experience a plus
• Quiet on-site work environment
• Will train for specific needs