Customer Service Representative

Personnel Resources, Inc.; Dothan (AL); On-site; USD 19,000 - 22,000; Full time

Job summary

Personnel Resources, Inc. in Dothan, AL seeks a reliable Customer Service Representative to provide email-based support and assist with daily warehouse operations. The role emphasizes courteous customer interactions, issue resolution, and basic troubleshooting of handheld devices.

The position requires standing for long periods and light physical tasks, with a Monday–Friday schedule and pay between $14 and $16 per hour. Equal opportunity employer.

Qualifications

• Strong customer service skills
• Basic computer skills required.
• Must be able to stand for long periods and move boxes as part of daily operations
• Must be able to work around peanuts

Responsibilities

• Answer calls and assist customers.
• Resolve complaints quickly and professionally.
• Assist with troubleshooting handheld scanner devices
• Provide customer service via email

Skills

Customer service

Email support

Handheld scanners

Phone support

Job description

We are seeking a reliable and detail-oriented Customer Service Representative to provide email-based customer assistance while supporting daily warehouse operations.

Pay: $14-$16 Schedule: Monday-Friday

Responsibilities

• Answer calls and assist customers.
• Resolve complaints quickly and professionally.
• Assist with troubleshooting handheld scanner devices
• Provide customer service via email

Requirements

• Strong customer service skills
• Basic computer skills required.
• Must be able to stand for long periods and move boxes as part of daily operations
• Must be able to work around peanuts

Personnel Resources is an Equal Opportunity Employer#CL