Customer Service Representative

Filetwigbay; Daly City (CA); Remote; USD 74,000 - 103,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Amazon is seeking a Customer Service Representative with a strong focus on demand generation and sales alignment to support remote operations from Daly City, CA. You will route high-priority leads, use Talkdesk, and drive pipeline results while shaping the value proposition across verticals.

Successful candidates will mentor teammates, collaborate with marketing and sales, and pursue leadership opportunities within the sales marketing organization.

Qualifications

• Experience in demand generation and sales enablement.
• Ability to work independently with minimal supervision.
• Strong communication and coaching skills.

Responsibilities

• Read intent data and route Daly City hot leads first.
• Track pipeline performance and report results weekly.
• Sharpen the customer value proposition for each vertical touched.
• Plant Amazon in the sales marketing conversations buyers trust.
• Coordinate with teams to move deals forward.

Skills

Demand generation

Independent work

Coaching

Communication

Tools

Talkdesk

Job description

We measure success in Amazon's Customer Service Representative chair by deals signed and demand created, not slides polished. This is $74,000 - $103,000 for 1 years of Leadership, a remote schedule, and a junior stake in where Amazon heads next.

Key Responsibilities

• Read intent data and route the Daly City hot leads first
• Strong command of Talkdesk, with 1 of demand-generation experience
• Track pipeline performance and report results to leadership each week
• Sharpen the Customer Service Representative value prop for each vertical we touch
• Plant Amazon in the sales marketing conversations buyers already trust

What You'll Bring

• The instinct to ask "what would change your mind?" before debating
• Self-motivated and able to work independently with minimal oversight
• Fluency in Coaching earned the hard way, not just from a tutorial
• Hands-on experience with modern Churn Reduction workflows and tooling
• The communication discipline to over-share early and trim later

Amazon builds warm-yet-rigorous sales marketing software that helps teams across Daly City, CA move faster and worry less. The fastest way to earn standing at Amazon is to make a teammate's hard problem disappear.

This position offers $74,000 - $103,000, comprehensive benefits, and genuine room to advance into leadership within sales marketing.

Live feed: the Daly City, CA role remains unfilled and actively recruiting.