Customer Service Representative

Berman Auto Group; Chicago (IL); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Competitive PTO Policy

Multiple low-cost medical insurance options

FREE TeleHealth

Low-Cost Dental, Vision & Life Insurance

Short Term & Long Term Disability

Paid Training

401K

Automotive Service & Sales Discounts

Opportunities for Advancement!

Job summary

Berman Auto Group in Chicago is looking for a friendly Customer Service Representative to join their Vehicle Exchange Program team. This role involves engaging customers, providing outstanding service, and facilitating vehicle upgrades.

The ideal candidate should have strong communication skills, be professional and enthusiastic, and possess a valid driver's license. Competitive benefits include medical insurance options, 401K, and opportunities for advancement.

Qualifications

• Professional, positive, and approachable attitude.
• Fluent in Spanish, preferred.
• Strong computer skills.

Responsibilities

• Educate customers on the Vehicle Exchange Program.
• Deliver outstanding customer service.
• Interact with customers to present upgrade opportunities.

Skills

Strong communication and interpersonal skills

Decision-making

Active listening

Multitasking abilities

Education

Valid driver's license with a clean driving record

Job description

Berman Nissan of Chicago is seeking a professional, positive, and friendly Customer Service Representative to join our team! Location: BermanNissan of Chicago. Schedule: Monday-Saturday 8:00AM-5:00PM; (Sundays & one weekday off). Pay: $20/hr+ Bonuses. Remote: No.

Customer Service Representative - Vehicle Exchange Program

We are looking for a professional, positive, and friendly Customer Service Representative to be a part of our Vehicle Exchange Program. In this role, you will play a key part in engaging with our Service customers in person, presenting exciting opportunities to upgrade their current vehicles.

Responsibilities

• Educate customers on the benefits and options available through our Vehicle Exchange Program
• Deliver outstanding customer service with a friendly and professional demeanor
• Interact with both new and existing customers to present opportunities for upgrading their current vehicle through the Vehicle Exchange program
• Act as a liaison between customers and the service department while their vehicle is being serviced
• Utilize strong decision‑making and active listening skills to understand and address customer needs effectively

Ideal Candidate

• Professional, positive, and approachable attitude
• Strong communication and interpersonal skills
• Ability to make informed decisions and actively listen to customer concerns

Benefits/Perks

• Competitive PTO Policy
• Multiple low-cost medical insurance options plus FREE TeleHealth
• Low-Cost Dental, Vision & Life Insurance Options
• Short Term & Long Term Disability
• Paid Training
• 401K
• Automotive Service & Sales Discounts
• Opportunities for Advancement!

Qualifications

• Valid driver's license with a clean driving record (minimum of 3 years)
• Fluent in Spanish, preferred
• Prompt, courteous, and enthusiastic personality
• Strong follow‑up and multitasking abilities
• Strong computer skills

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.