Customer Service Representative

Mindlance; Charlotte (NC); On-site; USD 19,000 - 30,000; Full time

Job summary

A leading financial services firm is seeking an experienced Customer Service Representative for a long-term contract in Charlotte, NC. The successful candidate will engage with homeowners through outbound calls, providing accurate and professional responses to customer inquiries. Ideal applicants should possess a positive attitude, strong listening skills, and a high school diploma, with a preference for a bachelor's degree. This role involves consistent communication with customers throughout the workday.

Qualifications

• Customer service experience preferred.
• Ability to handle phone inquiries efficiently.
• Organizational skills are important.
• Able to explain clearly and be easily understood.
• Enjoy consistent, routine work and talking with customers eight hours per day.
• High School Diploma required / Bachelor degree preferred.

Responsibilities

• Make outbound calls to homeowners.
• Provide professional responses to inquiries.
• Engage with customers throughout the day.

Skills

Upbeat and positive attitude

Excellent listening skills

Pleasant conversationalist

Organized and detail-oriented

Education

High School Diploma

Bachelor's degree (preferred)

Job description

One of our Financial Client has a current opening at a competitive rate, for a long term Contractual Position, experienced Customer Service Representative to add to their team. I reviewed your resume in our database and think this would be a great fit, so was hoping to connect with you regarding this opportunity.

Job Description

Title: Customer Service Representative

Location: Charlotte, NC 28277

Contract: 02+ Months

Job Description: In this role the Sales Phone Screener will make outbound calls day, and speak with a wide variety of interested homeowners throughout the US. Answer incoming inquiries and effectively provide prompt, accurate and professional responses to customer inquiries.

Qualifications

• Naturally upbeat and positive
• Pleasant conversationalist, excellent listener
• Good phone voice
• Articulate, able to clearly explain and be easily understood
• Enjoy consistent, routine work
• Enjoy talking with customers eight hours per day
• Organized and detailed
• High School Diploma required / Bachelor degree preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.