Outbound Sales Screener - Customer Service (Contract)

Mindlance; Charlotte (NC); On-site; USD 19,000 - 30,000; Full time

Job summary

A leading financial services firm is seeking an experienced Customer Service Representative for a long-term contract in Charlotte, NC. The successful candidate will engage with homeowners through outbound calls, providing accurate and professional responses to customer inquiries. Ideal applicants should possess a positive attitude, strong listening skills, and a high school diploma, with a preference for a bachelor's degree. This role involves consistent communication with customers throughout the workday.

Qualifications

• Customer service experience preferred.
• Ability to handle phone inquiries efficiently.
• Organizational skills are important.

Responsibilities

• Make outbound calls to homeowners.
• Provide professional responses to inquiries.
• Engage with customers throughout the day.

Skills

Upbeat and positive attitude

Excellent listening skills

Pleasant conversationalist

Organized and detail-oriented

Education

High School Diploma

Bachelor's degree (preferred)

Job description

A leading financial services firm is seeking an experienced Customer Service Representative for a long-term contract in Charlotte, NC. The successful candidate will engage with homeowners through outbound calls, providing accurate and professional responses to customer inquiries. Ideal applicants should possess a positive attitude, strong listening skills, and a high school diploma, with a preference for a bachelor's degree. This role involves consistent communication with customers throughout the workday.