Course Reader Solutions Customer Service Representative

Associated Students UCLA; Los Angeles (CA); On-site; USD 24,659; Full time

Benefits offered by this job

UCLA Student Store Discount

Job summary

A university student organization in California is looking for a Course Reader Solutions Customer Service Representative. The role involves assisting in the production of course materials, providing customer service, and maintaining records. Ideal candidates have strong attention to detail, good problem-solving skills, and are self-motivated. Must be available to work during breaks. The position offers a salary of $17.90 per hour.

Qualifications

• Good analytical and problem-solving skills.
• Ability to work independently in a fast-paced environment.
• Related experience preferred.

Responsibilities

• Assist in the timely and accurate production of course readers.
• Provide customer service to professors, academic staff, and students.
• Process and maintain CRS orders, records, and inventory.

Skills

Attention to detail

Analytical skills

Problem-solving skills

Ability to work independently

Self-motivated

Microsoft Excel

Microsoft Word

Adobe Acrobat

Job description

Course Reader Solutions Customer Service Representative

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Course Reader Solutions Customer Service Representative

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COURSE READERS SOLUTIONS CUSTOMER SERVICE REPRESENTATIVE

Job Number: 160

Salary: $17.90

Department: Course Reader Solutions

Days/ Hours:

Mon-Fri 9AM-5PM. Must work during breaks. Weekend hours during peak periods may be available.

Duties:

Assist in the timely and accurate production of course readers: including collecting and editing content, obtaining copyright permissions, proofreading, printing, binding, and delivery. Provide customer service to professors, academic staff, and students. Help process and maintain CRS orders, records, and inventory. Help with office-related duties such as e-mailing, answering phones, and filing.

Requirements:

Attention to detail and accuracy. Good analytical and problem-solving skills. Ability to work independently in a fast-paced environment. Self-motivated and committed.

Related experience preferred. Basic experience with Microsoft Excel, Word and Adobe Acrobat.

Availability to work during summer, winter and spring breaks, required. Must be able to lift up to 30 lbs.

Benefits:

UCLA Student Store Discount

Registered UCLA Students only.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Non-profit Organizations

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