Customer Service Representative

Career Group

Riverside (CA)

On-site

USD 31,684 - 34,440

Full time

14 days+

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Benefits offered by this job

Ongoing product training

Join the clean transportation movement

Potential for growth in a stable department

Job summary

An electric vehicle manufacturer in Riverside, CA is seeking a proactive Customer Service Representative to support their Aftermarket department. You will liaise between sales, engineering, and clients, ensuring accurate information and resolution of issues. Ideal candidates will have 1-3 years of experience in customer service, strong communication skills, and a proactive approach. This position offers a potential long-term career path with technical training.

Qualifications

1-3 years of experience in customer service or inside sales, preferably in the auto or trucking industry.
Eager to learn and grow in a technical, evolving industry.

Responsibilities

Provide professional customer service to internal teams and clients.
Communicate part availability and lead times.
Handle discontinued parts requests.

Skills

Proactive mindset

Strong written communication

Critical thinking skills

Ability to troubleshoot independently

Calm in fast-paced environment

Job description

1 day ago Be among the first 25 applicants

This range is provided by Career Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $25.00/hr

Location: On-site in Riverside, CA

Pay Rate: $23.00-25.00/hour

Schedule: Monday–Friday, 6:00 AM–2:30 PM or 7:00 AM–3:00 PM

Type: Temp-to-hire

Start: As soon as possible!

About the Role:

Join a leading electric vehicle and truck manufacturer serving commercial clients across the country. We’re seeking a proactive and solutions-oriented Customer Service Representative to support our client's Aftermarket department. In this role, you’ll act as a key liaison between the sales team, engineering, and clients—ensuring accurate lead times, resolving issues with discontinued parts, and supporting online bids and RFPs.

This is a high-visibility role with long-term potential. You’ll receive ongoing product training—including how our trucks are built—to help you speak confidently with clients and internal stakeholders alike.

What You’ll Do:

Provide professional customer service to internal teams and commercial clients
Communicate part availability and lead times to the sales team
Handle requests involving discontinued parts by working cross-functionally with engineering and other departments to find solutions
Support online bidding systems and assist with RFPs (training provided)
Participate in hands-on training to learn how electric trucks are designed and manufactured
Maintain organized account documentation and follow up on inquiries promptly
Help drive a culture of collaboration, problem-solving, and professionalism

What We’re Looking For:

1–3 years of experience in customer service or inside sales (aftermarket, auto, or trucking industry a plus)
Strong written communication and critical thinking skills
Excellent follow-through and a proactive mindset
Comfortable researching and troubleshooting issues independently
Ability to stay calm, focused, and drama-free in a fast-paced environment
Eager to learn and grow in a technical, evolving industry

Why This Role?

Be part of the clean transportation movement with a company making real impact
Get cross-trained in key functions including engineering, supply chain, and sales
Join a department that’s stabilized and growing, with leadership committed to long-term improvements
Temp-to-hire with real potential for growth

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Career Group is a premier, Women-Owned recruiting agency and a widely recognized name in corporate and administrative staffing. We connect our candidates with job opportunities at leading companies nationwide. When you work with a Career Group recruiter, you gain a strategic career advisor for life. Submit your resume to get started today.

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Seniority level