Customer Service Representative

Primary Talent Partners, LLC; Brea (CA); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

ACA-compliant supplemental package

Job summary

Primary Talent Partners, LLC is seeking a Customer Service Representative for a 4-month contract in Brea, CA. The role focuses on order processing, phone support, and delivering accurate delivery information in a fast-paced environment.

Responsibilities include answering phones, processing orders via fax/EDI/phone, and supporting field sales/service teams. Requires a high school diploma and 2+ years of related experience.

Qualifications

• Minimum of a high school diploma or GED.
• At least 2 years of relevant experience.
• Strong customer service and communication skills.
• Experience with order entry and basic pricing is a plus.

Responsibilities

• Answering phones in a timely and efficient manner.
• Processing customer orders via fax, EDI and phone.
• Responsible for the entry of all standing orders and special pricing agreements for a designated region.
• Supporting the field reps with day to day inquiries and placing their orders.

Skills

Customer service

Phone support

Order processing

EDI

Education

High School Diploma / GED

Tools

EDI system

Fax

Job description

Customer Service Representative #26-02491

Up to $19 per hour Brea, CA Onsite

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Job Description

Primary Talent Partners has a new contract opening for a Customer Service Representative with a multinational science and technology company in Brea, CA. This is a 4-month contract with a potential for extension.

Pay: $19.00/hr; W2 contract, no PTO, no Benefits. ACA‑compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.

Description: Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast‑paced environment. The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales/service support, all with accuracy and efficiency. To ensure customer satisfaction regarding taking orders, answering phone promptly, furnishing delivery information and providing field sales/service support, all with accuracy and efficiency.

KEY RESPONSIBILITIES

• Answering phones in a timely and efficient manner.
• Processing customer orders via fax, EDI and phone.
• Responsible for the entry of all standing orders and special pricing agreements for a designated region.
• Supporting the field reps (both sales and service) with day to day inquire and placing of their orders. Proof of delivery of shipments, as needed.
• Maintain level of accuracy both as a department and individually.
• Knowledgeable on our products and special projects as deemed necessary by manager.

Qualifications

• Minimum of a completed High School Diploma / GED
• 2+ years of relevant experience

Primary Talent Partners is an Equal Opportunity / Aff… If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at [e-mail]

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