Customer Service Representative

Mykelly; Brea (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

Mykelly is hiring a Customer Service Representative to support a premier manufacturing client in Brea, CA. You will respond to inquiries, accurately process orders via fax, EDI, and phone, enter standing orders, and assist field sales and service representatives with information requests.

You’ll also provide proof of delivery when needed. This on-site, 1st shift role emphasizes attention to detail in a fast-paced, team-oriented environment.

Qualifications

• Experience in customer service or order entry preferred.
• Strong attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment.

Responsibilities

• Respond to customer inquiries efficiently and professionally.
• Accurately process customer orders received via fax, EDI, and phone.
• Enter standing orders and manage special pricing agreements.
• Assist field sales and service representatives with order placement and information requests.
• Provide proof of delivery for shipments when needed.
• Maintain a high level of accuracy and attention to detail in all processes.
• Stay informed about all company products and handle special projects as directed by management.

Skills

Customer service

Order entry

Attention to detail

Team collaboration

Job description

Join the Team at a Premier Manufacturing Client!

Are you passionate about delivering outstanding customer service and eager to advance your career in a dynamic environment? We are seeking a Customer Service Representative to support a premier manufacturing client in Brea, CA. As part of a collaborative, high-performing team, you will play a vital role in ensuring customer satisfaction and operational excellence.

Location: Brea, CA
Salary: $19.83 per hour
Shift: 8am-5pm, Onsite

Key Responsibilities:

• Respond to customer inquiries efficiently and professionally.
  
• Accurately process customer orders received via fax, EDI, and phone.
  
• Enter standing orders and manage special pricing agreements.
  
• Assist field sales and service representatives with order placement and information requests.
  
• Provide proof of delivery for shipments when needed.
  
• Maintain a high level of accuracy and attention to detail in all processes.
  
• Stay informed about all company products and handle special projects as directed by management.

Qualifications:

• Prior experience in customer service, order entry, or a similar role is preferred.
  
• Exceptional attention to detail and commitment to accuracy.
  
• Ability to excel in a fast-paced, team-oriented environment.

Why You’ll Love This Role:

• Opportunity to work with a respected leader in the industry.
  
• Professional, supportive work environment.
  
• Competitive pay with consistent daytime (1st shift) hours.
  
• Grow your skillset and build valuable experience in customer support and order management.