Customer Service Representative

Brown Heating, Cooling & Plumbing; Birmingham (AL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Prescription benefits

Dental benefits

Vision benefits

Disability & Life Insurance

401k with match

Training & development

Paid Holidays

Paid Time Off

Job summary

Brown Cooling, Heating, Plumbing, and Electrical in Birmingham, AL is seeking a Customer Service Representative for an in-person role. You will call customers, schedule maintenance visits, and promote services while delivering friendly, accurate information.

We value experience in customer service, attention to detail, teamwork, honesty, and a solid background check. Our family-owned environment offers comprehensive benefits, training, paid holidays and PTO, with opportunity for growth.

Qualifications

• Previous customer service experience
• Strong attention to details
• Conscientious, team player
• Honesty integrity, quality craftsmanship and a good attitude
• Clear background check and drug screen

Responsibilities

• Call customers from prior day for quality check
• Call maintenance customers and schedule visits
• Call on customer list to offer promotions
• Follow up on reviews positive and negative
• General inbound customer service

Skills

Customer service

Job description

Looking to TRADE up to a better opportunity? Brown Cooling, Heating, Plumbing, and Electrical has an exciting opportunity for a Customer Service Representative. This position pays $15- $18 per hour.

Why join our team?

• Medical, Prescription, Dental, Vision
• Disability & Term Life Insurance
• Matching 401k benefits
• On-going training & development, & growth opportunities
• Paid Holidays
• Paid Time Off (PTO)

What You Will Do

• Call customers from prior day for quality check
• Call maintenance customers and schedule visits
• Call on customer list to offer promotions
• Follow up on reviews positive and negative
• General inbound customer service

What You Bring

• Previous customer service experience
• Strong attention to details
• Conscientious, team player
• Honesty integrity, quality craftsmanship and a good attitude
• Clear background check and drug screen

Who We Are

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.

We prioritize our employeesand welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck!

If this sounds like something you would like to join for a long-term career move,

We are an Equal Employment Opportunity Employer

Job Type: Full-Time

Salary: $15.00 - $18.00 per hour

Experience Level

• 1 year

Work Setting

• In-person
• Office