Customer Service Representative

Tri-State Distributors; Augusta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Plan

Paid Holidays

Paid Vacation

Paid Sick Days

Training opportunities

Annual Bonus Potential

401k Profit Sharing

Job summary

Tri State Distributors, Inc. is seeking a dependable full-time Customer Service Representative at our Augusta, GA location. The role supports inside sales, order entry, and coordination with Outside Sales, with opportunities for training and advancement.

Qualifications include a HS diploma, strong work ethic, and proficiency in MS Office. Competitive hourly pay with benefits, paid holidays, and annual bonus potential are offered.

Qualifications

• High School or equivalent education.
• Strong work ethic and a positive attitude.
• Proficiency with MS Office and internet applications.
• Excellent organizational skills.
• Professional phone etiquette.
• Data entry skills.
• Ability to consistently maintain orderly paperwork.

Responsibilities

• Utilizing provided reports to enhance inside sales.
• Maintaining an established customer base through weekly calls and emails.
• Handling order entry and quote preparation.
• Working hand in hand with Outside Sales force.
• Prior scheduling and AP/AR experience a plus.
• HVAC experience a plus.

Skills

Strong work ethic

Professional phone etiquette

Data entry

Great organizational skills

Education

High School or equivalent education

Tools

MS Office

Internet applications

Job description

Tri State Distributors has an immediate opening for a dependable full-time Customer Service Representative position for our Augusta, GA branch.

Established in 1983, Tri State Distributors has expanded to cover the southeastern United States as one of the leading suppliers serving the LP gas, BBQ, and Hearth industries. The company takes pride in maintaining traditional values of fair, dependable and courteous service to all their valued customers. Each branch location is a free-standing profit center within the multi-branch company.

Pleasant working conditions, with bonus potential and other benefits.

Monday - Friday, 8:00 am - 5:00 pm

Primary responsibilities include:

• Utilizing provided reports to enhance inside sales
• Maintaining an established customer base through weekly calls and emails
• Handling order entry and quote preparation
• Working hand in hand with Outside Sales force
• Prior scheduling and AP/AR experience a plus
• HVAC experience a plus

Our Employees Enjoy:

• A Competitive Hourly Rate
• Benefits Package: Medical/Dental/Vision, 401(k) Plan
• Paid Holidays, Vacation, and Paid Sick Days
• Opportunities for Training
• Annual Bonus Potential after one year of employment
• Annual Potential 401k Profit Sharing Benefits after one year of employment

Requirements

• High School or equivalent education
• Strong work ethic and a positive attitude
• Basic PC skills required, including proficiency in MS Office and internet applications
• Great organizational skills required
• P21 Experience preferred
• Professional phone etiquette skills a must
• Data Entry skills required
• Ability to consistently maintain orderly paperwork

EOE M/F/V/D