Customer Service Representative

Tri-State Distributors; Augusta (GA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

A Competitive Hourly Rate

Benefits Package: Medical/Dental/Vison

Paid Holidays, Vacation, and Paid Sick

Opportunities for Training

Annual Bonus Potential after one year

Annual Potential 401k Profit Sharing

Job summary

Tri State Distributors in Augusta, GA is seeking a dependable full-time Customer Service Representative. You will handle inside sales, maintain an established customer base through calls and emails, manage order entry and quotes, and collaborate with Outside Sales.

The position offers a competitive hourly rate, a benefits package (Medical/Dental/Vision, 401(k)), paid holidays and vacation, training opportunities, and bonus potential after one year of employment.

Qualifications

• High School diploma or equivalent.
• Proficiency in MS Office and internet applications.
• Strong work ethic and a positive attitude.
• Professional phone etiquette is essential.
• Solid data entry skills and organizational abilities.

Responsibilities

• Utilize reports to enhance inside sales.
• Maintain an established customer base through weekly calls and emails.
• Handle order entry and quote preparation.
• Collaborate with Outside Sales force.
• Previous scheduling and AP/AR experience is a plus.
• HVAC experience is a plus.

Skills

Strong work ethic

Positive attitude

Professional phone etiquette

Data entry

Excellent communication

Organizational skills

Education

High School or equivalent

Tools

MS Office

Internet applications

Job description

Tri State Distributors has an immediate opening for a dependable full-time Customer Service Representative position for our Augusta, GA branch.

Established in 1983, Tri State Distributors has expanded to cover the southeastern United States as one of the leading suppliers serving the LP gas, BBQ, and Hearth industries. The company takes pride in maintaining traditional values of fair, dependable and courteous service to all their valued customers. Each branch location is a free-standing profit center within the multi-branch company.

Pleasant Working Conditions, With Bonus Potential And Other Benefits.

Monday - Friday, 8:00 am - 5:00 pm

Primary Responsibilities Include

• Utilizing provided reports to enhance inside sales
• Maintaining an established customer base through weekly calls and emails
• Handling order entry and quote preparation
• Working hand in hand with Outside Sales force
• Prior scheduling and AP/AR experience a plus
• HVAC experience a plus

Our Employees Enjoy

• A Competitive Hourly Rate
• Benefits Package: Medical/Dental/Vision, 401(k) Plan
• Paid Holidays, Vacation, and Paid Sick Days
• Opportunities for Training
• Annual Bonus Potential after one year of employment
• Annual Potential 401k Profit Sharing Benefits after one year of employment

Requirements

• High School or equivalent education
• Strong work ethic and a positive attitude
• Basic PC skills required, including proficiency in MS Office and internet applications
• Great organizational skills required
• P21 Experience preferred
• Professional phone etiquette skills a must
• Data Entry skills required
• Ability to consistently maintain orderly paperwork

EOE M/F/V/D