Customer Service Representative

Spherion Staffing, LLC; Asheville (NC); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical

Prescription

Dental

Vision

AD&D

Life insurance

Short-term disability

401K

Zusammenfassung

Spherion Staffing, LLC is hiring Customer Service Representatives in Asheville, NC. The role requires at least 1 year of customer service experience and involves high computer and phone usage across multiple screens.

Hours are 8:00 AM to 5:00 PM, Monday through Friday. You will handle calls, assist customers, schedule appointments, and perform data entry and document management tasks. Equal opportunity employer; contact [e-mail] for accommodations.

Qualifikationen

• At least 1 year of customer service experience.
• Proficient on computers and able to handle multiple screens.
• Able to type 60+ WPM and scan/fax documents.

Aufgaben

• Take incoming calls and answer FAQs.
• Assist customers in a timely manner.
• Schedule appointments.
• Scan and fax documents.
• Data entry duties as required.
• Coordinate preparation, editing and distribution of correspondence and reports.

Kenntnisse

Exceptional customer service

Teamwork and independence

Detail oriented

Ausbildung

No Degree Required

Tools

Multi-line phone system

Jobbeschreibung

Spherion is hiring Customer Service Representatives immediately in Asheville, NC. The ideal candidate will have at least one year of experience in a customer service position. These positions are fast-paced and require high levels of computer and phone use, often using multiple computer screens.

Working Hours: 8:00AM - 5:00PM, Monday - Friday

Responsibilities

• Take incoming calls and provide answers to frequently asked questions
• Assist customers in a timely manner
• Schedule appointments
• Scan and fax documents
• Data entry duties as required
• Coordinate the preparation, editing and distribution of correspondence, reports and documents

Skills

• Exceptional customer service skills
• Able to work on a team and independently
• Detail oriented and able to work quickly

Education

No Degree Required

Experience

• 0-1 years

Qualifications

• Proficient on computers
• Previous experience with multi-line phone system
• Able to type 60+ WPM
• Able to scan, fax and manage sensitive documents

We take the time to get to know you and your career goals, so we can find you the right job, not just the next job. We're different and we're proud to be. Find out how.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Spherion offers a comprehensive benefits package, including:

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan