Customer Service Representative

Energy Innovation Corp; Arlington (VA); Hybrid; USD 85,000 - 116,000; Full time

Benefits offered by this job

Flexible scheduling

Job summary

Energy Transfer in Arlington, VA is seeking a mid-level Customer Service Representative. The role blends relationship-building with robust CRM stewardship, targeting a steady stream of strategic partnerships and accurate forecasts.

The position offers a hybrid work arrangement, pays $85,000 to $116,000 annually, and includes a plan to develop CRM expertise while contributing to marketing and field intelligence initiatives.

Qualifications

• Demonstrates integrity by flagging own mistakes first.
• Collaborates effectively under deadline pressure to meet goals.
• Able to present to mid-level leadership with confidence.
• Hands-on experience with modern troubleshooting workflows and tooling.

Responsibilities

• Cultivate referral channels and strategic partnerships in Arlington.
• Grow Energy Transfer's footprint through earned introductions.
• Stand up a customer retention–driven scoring model for the team.
• Test three subject lines, evaluate results, and scale winners.
• Provide market and field intelligence to inform ads and campaigns.
• Contribute to sales/marketing conversations to position Energy Transfer.
• Maintain CRM results to improve forecast accuracy.

Skills

Integrity

Collaborative under deadline pressure

Presenting to leadership

Troubleshooting workflows

Job description

Most sales marketing teams chase volume, but Energy Transfer's Customer Service Representative role is built around the few accounts that move everything. At its core, this is a mid-level Customer Service Representative job in VA that rewards 5 years with $85,000 - $116,000 and room to run.

Key Responsibilities

• Cultivate referral channels and strategic partnerships in Arlington
• Grow Energy Transfer's scrappy footprint one earned introduction at a time
• Stand up a Customer Retention-driven scoring model the whole team believes
• Test three subject lines, kill two, scale the winner
• Hand marketing the field intel that sharpens next quarter's ads
• Plant Energy Transfer in the sales marketing conversations buyers already trust
• Keep the CRM honest so forecasts at Energy Transfer mean something

What You'll Bring

• The integrity to flag your own mistakes first
• Track record that proves you can ego-light ship under deadline pressure
• A collaborator who makes the mid-level review feel less like an exam
• A point of view on Energy Transfer's space, sharpened by your own reading
• Hands-on experience with modern Troubleshooting workflows and tooling
• Demonstrated comfort presenting to mid-level leadership
• Experience thriving in a problem-solving, deadline-driven setting like Energy Transfer

Energy Transfer is less a vendor and more a deeply-bought-in Arlington, VA workshop where Change Management and CRM Software get the attention they deserve. We default to writing things down so the whole sales marketing team stays in the loop without endless meetings.

This hybrid role pays $85,000 - $116,000 and includes flexible scheduling plus a structured plan to grow your CRM Software expertise.

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