Customer Service Representative

NVIDIA Corporation; Antioch (CA); On-site; USD 106,000 - 154,000; Full time

Benefits offered by this job

Mentorship program

Growth opportunities

Competitive benefits

Job summary

NVIDIA Corporation in Antioch, CA is seeking a Customer Service Representative to build a CA territory from names and drive sales marketing outcomes. The role emphasizes ownership, real results, and a supportive NVIDIA team in Antioch.

Sign on for $106,000 - $154,000, with growth opportunities, a personal mentor, and benefits that make Antioch feel like home. The team expands in Antioch, CA this quarter, and this seat is part of that growth.

Qualifications

• 6+ years of experience behind your own estimates.
• Experience in customer feedback analysis.
• Hands-on account management experience.
• Strong verbal communication skills.
• Sales marketing experience with 7+ years.
• Hands-on complaint handling experience.

Responsibilities

• Carry the booth conversation past small talk into next steps
• Track pipeline performance and report results to leadership each week
• Conduct market research to uncover trends shaping the sales marketing space
• Carry the brand voice into every cold call and every caption
• Chase down warm referrals before competitors in Antioch get the call
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Manage paid search, social, and email programs end to end

Skills

Communication

Feedback analysis

Account management

Verbal communication

Sales marketing

Pipeline tracking

Remote work experience

Forecasting

Complaint handling

Job description

The Customer Service Representative we're after at NVIDIA can build a CA territory from a list of names and a lot of nerve. The pitch is honest - $106,000 - $154,000, real ownership of sales marketing outcomes, and a NVIDIA crew in Antioch that has your back.

Key Responsibilities

• Carry the booth conversation past small talk into next steps
• Track pipeline performance and report results to leadership each week
• Conduct market research to uncover trends shaping the sales marketing space
• Carry the brand voice into every cold call and every caption
• Chase down warm referrals before competitors in Antioch get the call
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Manage paid search, social, and email programs end to end

What You'll Bring

• The communication discipline to over-share early and trim later
• Practical Customer Feedback Analysis skills sharpened in a remote setting
• Hands‑on proficiency with Account Management, ideally paired with Verbal Communication
• The instinct to ask "what would change your mind?" before debating
• At least 6 years of standing behind your own estimates
• Hands‑on Complaint Handling experience that survives a whiteboard interview
• At least 7 years building expertise within the sales marketing space

NVIDIA blends Gorgias and Prioritization expertise to deliver high-trust outcomes for clients in Antioch, CA. We'd rather coach a people‑centered learner than babysit a brilliant jerk, every single time.

Sign on for $106,000 - $154,000, gain a growth path into sales marketing, a personal mentor, and benefits that make Antioch feel like home.

The NVIDIA team is expanding in Antioch, CA this quarter, and this seat is part of that growth.