Customer Service Represenative

Inteplast Group; Waukegan, Northern (IL, KY); Hybrid; USD 33,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Company paid short term and LTD

Voluntary life insurance

401k with match

Job summary

Inteplast Group is seeking a Customer Service Representative in Waukegan, IL. The role focuses on interacting with customers, warehouse, brokers and sales staff to coordinate orders and deliveries.

The position requires a High School Diploma, legal US work eligibility, and English proficiency, with an emphasis on providing excellent customer service and ability to handle non-standard hours when needed.

Qualifications

• High School Diploma required.
• Legal eligibility to work in the US.
• Ability to speak, read, and write in English.
• Knowledge of principles and processes for providing customer service.
• Entry level customer service experience.
• Willingness to accommodate non-standard work hours, including overtime and weekends.

Responsibilities

• Work with Customer Service Pool.
• Enter Customer purchase orders.
• Keep records of customer interactions, inquiries and complaints.
• Liaison for customer orders between all departments.
• Perform other duties as assigned.

Skills

Ability to speak, read, and write in英语

Education

High School Diploma

Tools

Microsoft Office

Job description

Job Description

Posted Wednesday, August 26, 2026 at 5:00 AM | Expires Thursday, October 1, 2026 at 4:59 AM

TITLE: Customer Service Representative

POSITION OBJECTIVE: Responsible for interacting with customers, warehouse, brokers and sales staff regarding orders and deliveries.

QUALIFICATIONS:

• A High School Diploma.
• Legal eligibility to work in the US.
• Ability to speak, read, and write in English.
• Knowledge of principles and processes for providing customer service.
• Microsoft Office
• Entry level customer service experience.
• Ensure consistent, dependable attendance and demonstrate a willingness to accommodate non-standard work hours as necessary such as overtime and weekends.
• Capable of effectively managing job-related stress and fostering productive workplace interactions.

JOB RESPONSIBILITIES:

• Work with Customer Service Pool.
• Enter Customer purchase orders.
• Keep records of customer interactions, inquiries and complaints.
• Liaison for customer orders between all departments.
• Perform other duties as assigned.

BENEFITS:

• Medical insurance
• Vision insurance
• Company paid short term and LTD
• Voluntary life insurance
• 401k with match

Inteplast Group is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information, about our commitment to equal employment opportunity, view the EEO - Know Your Rights and Pay Transparency Statement .