Customer Service Reprehensive

Vaco; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dynamic and energetic Customer Service Representative to join their team. In this role, you will ensure patients have a positive experience by addressing their concerns and efficiently handling their accounts. If you are passionate about helping others and possess strong problem-solving abilities, this opportunity is perfect for you! You will be responsible for high-volume data entry, routing correspondence, and responding to inquiries, making a meaningful impact in the hospitality industry. Join a team dedicated to exceptional customer service and make a difference every day.

Qualifications

• Strong problem-solving abilities and detail-oriented.
• Quick at learning new computer systems.

Responsibilities

• High-volume data entry of correspondence into the complaint handling system.
• Routing correspondence to appropriate departments and responding to emails.

Skills

Customer Service

Problem Solving

Detail-oriented

Data Entry

Reading Comprehension

Job description

We are seeking a dynamic and highly energetic individual to join our team in providing exceptional customer service. As a Customer Service Representative, you will play a vital role in ensuring patients have a positive experience while addressing their concerns and handling their accounts efficiently. If you are passionate about helping others, possess strong problem-solving abilities, and are eager to make a meaningful impact, this is the perfect role for you!

Responsibilities:

• The position involves high-volume data entry: entering correspondence received via email, mail, or web inquiry into our complaint handling system, notating accounts.
• Routing correspondence to appropriate departments, and responding to basic emails.
• We are looking for individuals who are detail-oriented, quick at learning new computer systems, task-oriented, and who have strong reading comprehension skills.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service

Industries

Hospitality