Customer Service Rep - Start Today + Earn Sign-On Bonuses

U-Haul; Mishawaka (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

ESOP

Gym reimbursement

Mindset App Reimbursement

Employee discounts

Job summary

U-Haul is hiring a Customer Service Representative in Mishawaka, Indiana to be the face of our friendly service, assisting customers with rentals and equipment inspections.

You’ll use smartphone-based U-Scan technology to manage rentals, move and hook up trucks, and answer questions. The role includes on-the-job education and opportunities for training.

This position offers paid interviews and a path to advancement, along with benefits where eligible.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation (training)

Job description

U-Haul is hiring a Customer Service Representative in Mishawaka, Indiana to be the face of our friendly service, assisting customers with rentals and equipment inspections.

You’ll use smartphone-based U-Scan technology to manage rentals, move and hook up trucks, and answer questions. The role includes on-the-job education and opportunities for training.

This position offers paid interviews and a path to advancement, along with benefits where eligible.