Customer Service Rep: Phone & Email Specialist (Temp-to-Hire)

Ultimate Staffing Services; Santa Ana (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Ultimate Staffing Services is seeking a Customer Service Representative in the San Jose area. The role requires strong phone skills and a solid customer service background, with emphasis on clear written communication in client emails.

The position is Monday to Friday, 8am–5pm, with temp-to-hire opportunity and potential for growth. Experience in call centers is a plus but not required; strong grammar and writing skills are essential for composing client emails.

Qualifications

• Good PHONE skills and customer service background.
• Call center experience is a plus but not required.
• Strong writing and grammar for client emails.

Responsibilities

• Handle client emails with clear grammar and professional tone.
• Provide courteous assistance to clients via phone and email.
• Maintain accurate records of customer interactions.

Skills

Phone skills

Customer service

Email writing

Job description

Ultimate Staffing Services is seeking a Customer Service Representative in the San Jose area. The role requires strong phone skills and a solid customer service background, with emphasis on clear written communication in client emails.

The position is Monday to Friday, 8am–5pm, with temp-to-hire opportunity and potential for growth. Experience in call centers is a plus but not required; strong grammar and writing skills are essential for composing client emails.