Customer Service Pro - On-the-Job Training + Bonuses

U-Haul; Salt Lake City (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Opportunities for advancement

Mindset App Reimbursement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

MetLaw Legal program

MetLife auto and home insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Job summary

U-Haul International is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan tech to dispatch and return equipment. There are opportunities for advancement and a broad benefits package.

The role includes interviews, with a $100 hiring bonus and a $300 cash bonus upon certification completion. On-the-job education and a path to growth are highlighted throughout the program.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license with a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.

Education

High school diploma or equivalent

Job description

U-Haul International is seeking a Customer Service Representative to be the face of our exceptional service. You will assist customers, inspect and maintain equipment, and use U-Scan tech to dispatch and return equipment. There are opportunities for advancement and a broad benefits package.

The role includes interviews, with a $100 hiring bonus and a $300 cash bonus upon certification completion. On-the-job education and a path to growth are highlighted throughout the program.