Customer Service Pro: On-the-Job Training & Bonuses

U-Haul Co. of South Carolina; Atlantic Mine (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative to be the face of our service and help customers with U-Haul products and services. You will assist customers inside and outside a U-Haul center, use U-Scan to manage rentals and inventory, and move and hook up trucks and trailers.

You will inspect equipment, answer questions, prepare rental invoices, accept returns, install hitches and trailer wiring, and may fill propane or drive a forklift, with certifications offered

Qualifications

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative to be the face of our service and help customers with U-Haul products and services. You will assist customers inside and outside a U-Haul center, use U-Scan to manage rentals and inventory, and move and hook up trucks and trailers.

You will inspect equipment, answer questions, prepare rental invoices, accept returns, install hitches and trailer wiring, and may fill propane or drive a forklift, with certifications offered